<p>Summary</p> <p>The Unit Secretary coordinates the flow of patient activity and information within the unit/clinic in accordance with hospital policies and procedures. Working under the direction of the Clinical Manager or designee, this role performs a wide range of clerical duties and supports the healthcare team.</p> <p>This position requires strong interpersonal and organizational skills to promote high-quality patient care.</p> <p>All employees are expected to role model Brown University Health's core values:</p> <ul> <li>Compassion </li><li>Accountability </li><li>Respect </li><li>Excellence </li></ul> <p>Employees must also demonstrate key Success Factors:</p> <ul> <li>Instill Trust and Value Differences </li><li>Patient and Community Focus </li><li>Collaborate </li></ul> <p>Responsibilities</p> <p>Administrative & Clerical Duties</p> <ul> <li>Organize and prioritize workload based on patient and unit needs </li><li>Assemble patient charts for admission and disassemble for discharge </li><li>Maintain accurate medical records and file reports appropriately </li><li>Order, stock, and maintain office supplies and filing systems (A-Z file) </li><li>Obtain and process copies of medical records as needed </li><li>Perform all aspects of the Unit Secretary role accurately, including coding, documentation, and reporting </li></ul> <p>Communication</p> <ul> <li>Answer phones and intercom professionally; route information to appropriate staff </li><li>Page physicians and staff using hospital paging systems </li><li>Communicate effectively with team members to support patient care </li></ul> <p>Computer & Systems Use</p> <ul> <li>Accurately enter, verify, and retrieve data using hospital systems </li></ul> <p>(e.g., Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue)</p> <ul> <li>Generate reports and track patient information </li><li>Report system or equipment malfunctions to the help desk </li><li>Perform IS downtime procedures when necessary </li></ul> <p>Order Management</p> <ul> <li> <p>Enter and process verbal physician orders within scope:</p> </li><li> <p>Dietary, lab, diagnostic x-ray, admission, transfer, and service changes</p> </li><li> <p>Enter nursing orders according to protocol</p> </li><li> <p>Transcribe handwritten physician and chemotherapy orders per hospital guidelines</p> </li><li> <p>Fax medication orders to pharmacy and route others appropriately</p> </li></ul> <p>Patient Coordination</p> <ul> <li>Arrange equipment delivery and follow up on diagnostic testing </li><li>Document scheduled tests, preparations, and dietary restrictions (NPO, trays on hold) </li><li>Coordinate follow-up appointments and Continuity of Care documentation </li><li>Fax required documentation to Home Care Services when needed </li></ul> <p>Compliance & Safety</p> <ul> <li> <p>Adhere to all hospital policies, including:</p> </li><li> <p>HIPAA and confidentiality</p> </li><li> <p>Infection control and safety standards</p> </li><li> <p>Attendance and professional conduct</p> </li><li> <p>Promote a safe patient environment and report unsafe conditions</p> </li><li> <p>Maintain required competencies and complete mandatory education</p> </li></ul> <p>Continuous Improvement</p> <ul> <li>Participate in identifying cost-saving measures and workflow improvements </li><li>Attend education sessions and engage in professional development </li></ul> <p>Additional Duties</p> <ul> <li>Perform other related duties as assigned </li></ul> <p>Minimum Qualifications</p> <p>Education & Knowledge</p> <ul> <li>High School Diploma or GED required </li><li>Basic computer skills required </li><li>Knowledge of medical terminology preferred </li><li>Ability to read, write, and speak English clearly </li></ul> <p>Skills & Abilities</p> <ul> <li>Strong interpersonal and communication skills </li><li>Ability to multitask and manage complex clerical responsibilities </li><li>Understanding of patient care needs across the lifespan, including cultural and developmental considerations </li></ul> <p>Experience</p> <ul> <li>Prior related experience preferred </li></ul> <p>Work Environment & Physical Requirements</p> <ul> <li>Exposure to a clinical patient care environment </li><li>Requires frequent standing, walking, and sitting </li></ul> <p>Supervisory Responsibility</p> <ul> <li>None </li></ul> <p>Pay Range:</p> <ul> <li>Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. </li></ul> <p>Location:</p> <p>Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903</p> <p>Work Type:</p> <p>32 hours per week every other weekend/holiday</p> <p>Work Shift:</p> <p>Evening</p> <p>Driving Required:</p> <p>No</p> <p>Union:</p> <p>International Brotherhood Teamsters</p>