<p>JOB SUMMARY</p> <p>Performs cleaning and washing duties, including cleaning pots, pans, machinery, equipment, utensils, and floors, following established routines. Adheres to chemical labels and MSDS instructions for proper handling of cleaning supplies and equipment. Set up and operates dish machines and other cleaning equipment. Disposes of trash and waste, sweeps and cleans designated areas, and assists in cleaning dining and serving rooms. Organizes and collects equipment for catered events, maintaining a neat and orderly work area.</p> <p>MAJOR AREAS OF RESPONSIBILITY FOR THIS POSITION</p> <ul> <li>Ensure all pots and pans are thoroughly cleaned, organized, and stored in accordance with operational standards. </li><li>Set up, clean, and maintain the dishwashing machine to ensure optimal functionality and cleanliness. </li><li>Set up, clean, and maintain the pot sink area, ensuring it remains hygienic and efficient for use. </li><li>Stock the kitchen daily with aprons and cleaning towels to support daily operations. </li><li>Help with light food preparation as needed to support kitchen operations. </li><li>Promptly clean up spills in both the service and kitchen areas to maintain a safe and clean environment. </li><li>Sweep and mop at the end of every shift. </li><li>Adhere to all daily and weekly cleaning schedules to maintain cleanliness and organization throughout the kitchen. </li><li>Monitor trash levels and disposal of waste as needed to ensure a tidy and functional workspace. </li><li>Maintain a work area that is properly set up, stocked, rotated, organized, clean, safe, and fully functional always. </li><li>Monitor the pot sink area to be sure that all chemical levels are correct using chemical test strips. </li><li>Keep all chemicals properly stocked and always labeled. </li><li>Will be called upon to assist with putting orders away in other locations as needed. </li><li>Follow all Material Safety Data Sheet (MSDS) guidelines to ensure the safe handling and use of cleaning chemicals and equipment. </li><li>Provide excellent customer service by serving guests in a friendly, professional, and attentive manner when necessary. </li><li>Assist with the setup, service, and cleanup of catered events as required, ensuring high-quality standards are maintained. </li><li>Perform other similar or related duties as required or requested. </li></ul> <p>RESPONSIBILITIES OF ALL HOSPITALITY EMPLOYEES</p> <ul> <li>All documentation is recorded accurately and timely. </li><li>Follow all chemical guidelines according to the Material Safety Data Sheets. </li><li>Superior customer service and communications skills are needed to provide a welcoming, friendly and professional manner to all of our guests. </li><li>Offer training/support to co-workers, staff and students where applicable. </li><li>Follow all verbal and written instructions from managers/supervisors. </li><li>Have the ability to frequently lift up to 25 pounds, occasionally lift up to 50 pounds and 100 with assistance. </li><li>All staff are considered to be emergency essential personnel and are required to report during times of inclement weather. </li><li>Schedule flexibility is important; you need to be aware of the academic calendar and special event dates. We will/may adjust schedules due to events on campus. </li><li>Be innovative as it pertains to your position. </li><li>Be comfortable sharing your suggestions and ideas for process or work improvements. </li><li>Comply with all safety and risk management practices, policies and procedures. </li><li>Ability to succeed in a high-pressure environment. </li><li>Ability to communicate with guests, co-workers and other members of the college community with professionalism and respect. </li><li>Be sure to know and come to work each day with our department's core values in mind. </li><li>Must adhere to the uniform standard as it applies to your position. </li></ul> <p>MINIMUM QUALIFICATIONS FOR THIS POSIITON</p> <p>? Up to two years related work experience is preferred.</p> <p>? High School Diploma or equivalent required.</p> <p>? Ability to frequently lift up to 25 pounds, occasionally lift up to 50 pounds and 100 with assistance.</p> <p>? ServSafe Food Safety Certification or training is required. If training is not up-to-date, training/certification must be completed upon 3-6 months from date of hire.</p> <p>? Food allergy training is essential and prior experience in special food allergy meal preparation is preferred. If a candidate does not have prior experience, the necessary training must be completed upon hiring. Initial training will include a review of information, departmental responsibilities and a recap of the Food Allergy Program.</p> <p>? Excellent customer service and appropriate communication skills are needed to provide a welcoming, professional and safe environment for students and guests. Upon hiring the following additional training must be completed on a yearly basis: Title IX harassment training, Security awareness training.</p> <p>DAYS & HOURS:</p> <p>Holy Cross Dining staff are considered Emergency Essential Personnel and are required to report during times of inclement weather. Must be flexible. Schedule may change depending on the needs of the department.</p> <p>CURRENT SCHEDULE: Flexible Schedule</p> <p>CORE COMPETENCIES</p> <p>? Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others.</p> <p>? Innovation: Performing one's job with creativity and proactivity, improving procedures and problem-solving.</p> <p>? Mission/Service Orientation: Focusing on service to others and contributing to the College's collective mission.</p> <p>? Responsibility: Taking ownership of one's actions and accountability for one's tasks and duties.</p> <p>? Collaboration: Exchanging information, ideas, and thoughts with others in a manner that is proactive and enhances partnerships.</p> <p>DISCLAIMER</p> <p>The description above represents the most significant duties of this position</p> <p>but does not exclude other occasional work assignments not mentioned,</p> <p>the inclusion of which would be in conformity with the factor degrees assigned.</p> <p>Additional information:</p> <p>This is a full time, non exempt level position. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:</p> <ul> <li> <p>Defined Contribution Pension Plan</p> </li><li> <p>Tuition & Education benefits</p> </li><li> <p>Wellness programs & ongoing Training and Development opportunities</p> </li><li> <p>Generous paid time off</p> </li></ul> <p>The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.</p> <p>To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits</p> <p>Review of applications will begin as received and continue until the position has been filled.</p> <p>The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Merrilee Grenier, Senior Associate Director of Employee Relations and Legal Compliance, for questions or to request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391</p>