<p>Position Summary Founded more than 100 years ago, Orlando Health is a private, not-for-profit healthcare organization with a long tradition of serving its many and varied communities across Florida, Puerto Rico and now into Alabama. With physicians in more than 105 specialties, the healthcare system attracts patients from across the state, region and nation. The healthcare system encompasses award-winning hospitals, stand-alone emergency departments, behavioral health care, skilled nursing facilities, rehabilitation services and urgent care locations. Our network of primary care physicians and specialists extends from Florida to Alabama and Puerto Rico. Orlando Health is nationally recognized for its pediatric and adult trauma programs as well as its high-performing community hospitals and specialty hospitals. Each year, we welcome more than 20,000 babies across the system and care for the most fragile in one of the nation's largest neonatal intensive care units. The most-advanced care is offered through our specialty institutes that connect clinical excellence, education and research programs in our core services. With a robust graduate medical education program that hosts more than 350 residents and fellows each academic year, Orlando Health continues its pioneering research that includes therapies for end-stage breast cancer, identifying biomarkers to detect traumatic brain injury and offering first-in-the-world expanded access for an experimental advanced melanoma treatment. Last year, the healthcare system provided more than $1.7 billion in total community impact in the form of charity care, community benefit programs and services, and community building activities. Performs all necessary management functions related to the hiring, supervising, evaluating, training, and educating of workforce solutions/timekeeping team. Responsibilities Experience • Minimum of 5 years of payroll/timekeeping experience in a fast paced, high volume, multi-entity organization required. Certified Payroll Professional (CPP) certification, preferred • Knowledge of Kronos Workforce Central and Dimensions systems is required. • Possesses a solid understanding of Payroll / Time compliance in all areas that include FLSA, Overtime, applicable to all employment requirements. • Strong customer service skills • Strong written and verbal communication skills • Strong Team Leadership skills Qualifications Coordinates the successful completion of all timekeeping process cycles for all OH healthcare entities. • Coordinates and reviews to ensure all team member timecards are submitted timely and are accurate as scheduled per OH policy. • Evaluates and finds solutions to all issues emanating from interfaces to payroll processes. • Leads and provides guidance to Workforce Solution Specialists on procedures, guidelines, and regulations to make sure they are understood and implemented. • Guides daily operations for all Workforce Solution Specialists including analyzing metrics, staffing shifts, meetings, training, etc. • Measures Workforce Solutions Supervisor and Specialists' productivity, by monitoring work in progress, including projects, as well as demonstrating competency in time management. • Works directly with Payroll Director on Workforce Solution Specialist's workload, performance, needs, challenges, and accomplishments. • Maintains good working relationships with workforce/timekeeping support areas such as legal, HR, Benefit, Payroll, HRIS, Finance and IS. • Assists Payroll Director with company acquisitions, other system growth, and other payroll/time related projects. • Assists Director with all Team Member's time reporting / scheduling needs. • Oversees that all Historical Time Corrections process by the Payroll Team have been reviewed by the Workforce Specialists and assists accordingly. • Train all payroll/timekeeping members on new or enhanced operation procedures and policies. • Oversees the training of new timekeepers of all Kronos Workforce/Dimension time system functions. • Assists with creating or adjusting payroll/time processing policies and procedures on a continuous basis. • Identifies process improvement initiatives and formally documents standards for new processes. • Assists with year-end / year begin tasks relating time reporting. • Maintains a good working relationship with the Payroll Director and Payroll Manager and escalates potential services issues in a timely manner. • Covers for Workforce Solutions Specialists in back-up role for vacation and high-volume work efforts. • Manages PS Kronos Tab / Person Import Test Scripts provided by HRIS and effectively processes test timecard processing. • Maintains appropriate knowledge of Federal and State governmental regulations, compensation policies - shift differentials, time accrual benefits, etc. to answer all questions from employees regarding timecard information including time appearing on time file that is sent to PR each pay period. • Researches and compiles information pertaining to outstanding time exceptions reported that require retroactive time adjustments. • Oversees the Case Management system to ensure proper accurate and timely responses to team members. • Maintains expert knowledge of in the Payroll and Kronos Workforce Central/Dimensions Timekeeping systems. • Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. • Other duties as assigned</p> <p>Coordinates the successful completion of all timekeeping process cycles for all OH healthcare entities. • Coordinates and reviews to ensure all team member timecards are submitted timely and are accurate as scheduled per OH policy. • Evaluates and finds solutions to all issues emanating from interfaces to payroll processes. • Leads and provides guidance to Workforce Solution Specialists on procedures, guidelines, and regulations to make sure they are understood and implemented. • Guides daily operations for all Workforce Solution Specialists including analyzing metrics, staffing shifts, meetings, training, etc. • Measures Workforce Solutions Supervisor and Specialists' productivity, by monitoring work in progress, including projects, as well as demonstrating competency in time management. • Works directly with Payroll Director on Workforce Solution Specialist's workload, performance, needs, challenges, and accomplishments. • Maintains good working relationships with workforce/timekeeping support areas such as legal, HR, Benefit, Payroll, HRIS, Finance and IS. • Assists Payroll Director with company acquisitions, other system growth, and other payroll/time related projects. • Assists Director with all Team Member's time reporting / scheduling needs. • Oversees that all Historical Time Corrections process by the Payroll Team have been reviewed by the Workforce Specialists and assists accordingly. • Train all payroll/timekeeping members on new or enhanced operation procedures and policies. • Oversees the training of new timekeepers of all Kronos Workforce/Dimension time system functions. • Assists with creating or adjusting payroll/time processing policies and procedures on a continuous basis. • Identifies process improvement initiatives and formally documents standards for new processes. • Assists with year-end / year begin tasks relating time reporting. • Maintains a good working relationship with the Payroll Director and Payroll Manager and escalates potential services issues in a timely manner. • Covers for Workforce Solutions Specialists in back-up role for vacation and high-volume work efforts. • Manages PS Kronos Tab / Person Import Test Scripts provided by HRIS and effectively processes test timecard processing. • Maintains appropriate knowledge of Federal and State governmental regulations, compensation policies - shift differentials, time accrual benefits, etc. to answer all questions from employees regarding timecard information including time appearing on time file that is sent to PR each pay period. • Researches and compiles information pertaining to outstanding time exceptions reported that require retroactive time adjustments. • Oversees the Case Management system to ensure proper accurate and timely responses to team members. • Maintains expert knowledge of in the Payroll and Kronos Workforce Central/Dimensions Timekeeping systems. • Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. • Other duties as assigned</p> <p>Experience • Minimum of 5 years of payroll/timekeeping experience in a fast paced, high volume, multi-entity organization required. Certified Payroll Professional (CPP) certification, preferred • Knowledge of Kronos Workforce Central and Dimensions systems is required. • Possesses a solid understanding of Payroll / Time compliance in all areas that include FLSA, Overtime, applicable to all employment requirements. • Strong customer service skills • Strong written and verbal communication skills • Strong Team Leadership skills</p>