<p>What You'll Do: This isn't just a back-office role-it's about being a trusted partner to clients and colleagues alike. You'll be the go-to person who keeps things running smoothly, ensuring every detail is covered and every question answered. As a key player on the employee benefits team you'll:</p> <ul> <li>Be the first call for clients with questions about their employee benefits plans </li><li>Partner with Sales Executives to manage renewals, plan changes, and carrier communications </li><li>Coordinate key timelines-from open enrollment prep to ongoing service needs </li><li>Deliver value-add insights on compliance requirements and share trusted resources </li><li>Track and update client benefit details in our systems with accuracy and care </li><li>Stay sharp on trends, carriers, and legislative updates-you'll be our "Knowledge Broker" </li></ul> <p>What You Bring</p> <ul> <li>2-3 years of experience in employee benefits, preferably supporting small to midsize groups (2-50+ employees) </li><li>Working knowledge of fully insured, level-funded, and self-funded benefit plans </li><li>Life & Health license (or ability to obtain within 30 days of hire) </li><li>Familiarity with insurance compliance and employer requirements </li><li>Strong communication skills-written, verbal, and interpersonal </li><li>Proficiency in managing multiple priorities and meeting deadlines </li><li>A proactive, collaborative mindset and a high attention to detail </li></ul> <p>WHY JOIN US</p> <ul> <li>Join one of the largest independently owned insurance agencies in the Midwest, serving the region since 1975 </li><li>Family-led leadership and a collaborative, award-winning team environment </li><li>Elite access to top national and regional carriers, empowering you to deliver the best solutions for clients </li><li>Competitive salary, full benefits (Medical, Dental, Vision, Life, Disability), and wellness perks </li><li>Career development programs and a culture of innovation, accountability, and performance </li><li>Recognition as one of the Top 100 Independent Agencies in the U.S. and Healthiest Employer of the Year </li><li>A company guided by strong core values: respect, trust, customer focus, and continuous growth </li><li>Reinvestment in people and tools to help you succeed and grow your career </li><li>And yes, amazing coffee, flavored water, and endless popcorn </li></ul> <p>Ready to bring your client service expertise to a company that values precision, people, and professionalism? We'd love to hear from you!</p>