<p>Under general supervision, is responsible for the investigation and analysis of credit information while working within established guidelines.</p> <p>Resolves routine credit and collection situations and requests assistance on highly sensitive accounts. Oversees the opening of new credit accounts and requests for additional credit. Compiles bank and trade references, credit reports and business reports. Analyzes and evaluates credit applications and financial information using sound judgment. May approve credit lines up to a pre-defined limit. Recommends approval/rejection of credit applications to management. Answers customer questions regarding account status and billing issues; handles inside sales requests regarding restricted accounts and accounts exceeding their credit limits in order to protect the company from future uncollectible accounts; collaborates with sales and operations management to address payment issues. Monitors the collection of past due accounts, contacts customers for payment as well as determines lien rights and possible holds; may address moderately complex situations or escalate to a more experienced specialist or management. Creates collection correspondence and prepares lien documents for management action as needed.</p> <p>High School Diploma or General Education Degree (GED) and two (2) years credit and/or collections experience; or equivalent combination of education and experience.</p>