<p>Position Status & Special Application Instructions</p> <p>Posting Number NC00686 Benefits Eligible? Yes Section Administration & Finance Number of Positions Available 1 Anticipated Start Date or Semester Posting Date 10/15/2024 Position Status continuing Union Status PSA End of Temporary or Limited Position Priority given to applicants who apply by Closing Date Open Until Filled Yes Special Instructions/Information for Applicants</p> <p>Posting Details</p> <p>Classification Information</p> <p>Salary Grade / Rank 14NC Proposed Starting Salary Range $93,000 Benefits</p> <p>Full-time employee benefits include:</p> <ul> <li>Comprehensive Health Benefits and Rewards for Wellness Incentives </li><li>Generous Paid Time Off </li><li>Family/Parental Leave </li><li>Tuition Waivers at RIC, CCRI & URI </li><li>Retirement Plan </li><li>Long-term Disability Coverage </li><li>Variety of voluntary add-on's </li></ul> <p>For a complete listing, visit:</p> <p>http://www.employeebenefits.ri.gov/benefits/new/index.php</p> <p>FLSA Exempt Branch of Service non-classified AA / ADA Statement</p> <p>As an Affirmative Action/Equal Opportunity institution that values and is committed to inclusion and to expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application.</p> <p>Position Information</p> <p>Position Title Cloud SysOps Administrator Career Ladder Eligible? No Career Ladder Path</p> <p>N/A</p> <p>Department Name Information Security Full Time / Part Time full-time Scheduled Work Week / Hours / Area</p> <p>Monday-Friday 8:30-4:30 pm</p> <p>Academic or Calendar Year calendar Number of Employees Supervised 0 Position Overview</p> <p>Within Information Technology Services (ITS) the Data Center Infrastructure and Operations team is responsible maintaining and operating the on-premises data centers and the multi-cloud virtual data center and collaboration infrastructures. Rhode Island College is a regional comprehensive public college that serves approximately 6,400 undergraduate, graduate and doctoral students through its five schools: the Faculty of Arts and Sciences, the Feinstein School of Education and Human Development, the School of Business, the School of Nursing and the School of Social Work. Established in 1854, we are Rhode Island's first public institution of higher education. The college is located on a beautiful 180-acre suburban campus in the vibrant city of Providence and has satellite locations at the Rhode Island Nursing Education Center in Providence's Innovation District and the Rhode Island College Workforce Development Hub in Central Falls, RI. We are known throughout the Northeast for high-quality academic programs, small class sizes, personalized, hands-on learning experiences, world-class faculty, and high value compared to other four-year institutions.</p> <p>Primary Purpose</p> <p>Plan, design, implement, operate, monitor, and support technical solutions relating to all cloud services needs of the college.</p> <p>Essential Duties</p> <ul> <li>Administer cloud services and systems, primarily Windows, secondarily Linux and other systems. </li><li>Build and maintain operational tools for deployment, performance, security and cost monitoring, and analysis of cloud services and systems. </li><li>Plan, execute, facilitate, and/or support projects and staff relating to the transition and/or migration of non-cloud resources into cloud services, both within Information Technology Services and for other college staff and organizations. </li><li>Provision, configure, monitor, and maintain cloud services and security access, both via available web-based management consoles, scripts, and automation tools. </li><li>Implement and maintain operational and tools for backups and disaster recovery of on-premise systems and cloud services/resources. </li><li>Produce and maintain documentation and records relevant to the areas of responsibility. </li><li>Troubleshoot cloud resources and assist with troubleshooting cloud-dependent services as needed. </li><li>Maintain proficiency in server administration, cloud system administration, and cloud DevOps technologies and practices. </li><li>Train and supervise student employees and network/telecom technicians as assigned and assist in evaluating training needs. </li></ul> <p>Assist in:</p> <ul> <li>Analyzing and troubleshoot all issues. </li><li>Establishing and enforcing standards and procedures. </li><li>Evaluating and recommending evaluate existing and future cloud technology and services with respect to their applicability to the college. </li><li>Establishing best practices in all technical areas, such as system administration, cloud security, cost and performance monitoring, and cloud services. </li><li>Establishing and maintaining security of all cloud services. </li><li>Assessing technical needs of a department. </li><li>Estimating resource requirements for developing specialized software. </li></ul> <p>Occasional Duties</p> <ul> <li>Perform occasional duties of Senior Technical Programmer. Perform other related duties as required or as assigned by the Manager of Technical Services. </li></ul> <p>Required Skills, Knowledge, and Abilities</p> <ul> <li>Demonstrated competence in the management of cloud collaboration platforms (such as Microsoft 365 and Google Workspace) and cloud services (such as Microsoft Azure, Google Cloud Platform, and Amazon Web Services) </li><li>Demonstrated experience in Microsoft Windows server/system administration; </li><li>Demonstrated knowledge, understanding, and fluency of data networking and data security principles and practices; </li><li>Demonstrated ability to learn and use a wide variety of technologies and tools; </li><li>Demonstrated ability to show initiative, leadership, and coordinate efforts where needed </li><li>Strong interpersonal skills. </li><li>Ability to work independently as well as effectively and collegially with faculty, administrators, students and colleagues. </li><li>Excellent analytical, organizational and communication skills. </li></ul> <p>Required Qualifications</p> <p>Education: Bachelor's degree or equivalent experience</p> <p>Experience: Minimum of six year's experience in the design, installation and maintenance of computer systems, server administration, cloud technology, SysOps/DevOps engineering of which two years' experience shall be in the area of cloud services technical support.</p> <p>Preferred Qualifications</p> <ul> <li>Bachelor's degree in computer science or closely related field </li><li>Demonstrated experience in Linux server/system administration; </li><li>Demonstrated experience and fluency in networking, security, high-availability, and disaster recovery concepts as these relate to cloud platforms; </li><li>Demonstrated experience in production and maintenance of technical documentation, both for internal users, as well as for external communication; </li><li>Demonstrated experience in leading, coordinating, and implementing technical projects and initiatives; </li><li>Demonstrated experience in coordinating with vendors and other third-parties. </li></ul> <p>Environmental Conditions</p> <p>This position is not substantially exposed to adverse environmental conditions, but requires lifting, moving, and/or installation of moderately heavy equipment (such as computers) and other related information technology components.</p>