<p>Job Details</p> <p>Job FamilySTAFF - Support Non-Exempt (SNE)Grade10Salary$19.39 - $24.07DepartmentSchool of Continuing Education and Professional Development (CEPD) Reports ToAdult Education Director, Dr. Lazara RamirezClosing DateJune 07, 2026FLSA StatusNon-ExemptFirst Review DateMarch 30, 2026</p> <p>Position Overview</p> <p>The position assists with tasks associated with the delivery of services to students enrolled in Adult Education Programs.</p> <p>This temporary position will be eligible for participation in the Florida Retirement System (FRS) after six (6) consecutive months of continuous employment (as per FRS Statue).</p> <p>This is a temporary grant funded position through June 30, 2026, contingent upon grant or funding and grant extensions</p> <p>What you will be doing</p> <ul> <li>Guides students through the admissions, registration, assessment, and payment processes </li><li>Screens and follows up on student related problems for appropriate referral and problem resolution </li><li>Handles external and internal inquiries from public, instructors, students, and staff and follows-up with appropriate action </li><li>Prepares and organizes materials for the dissemination of information regarding the college's programs and student services </li><li>Effectively utilizes standard office software applications in the performance of duties </li><li>Participates in training activities and workshops </li><li>Performs other duties as assigned </li></ul> <p>What you need to succeed</p> <ul> <li>Associate's degree from a regionally accredited institution and three (3) years of related experience; or any equivalent combination of education and experience </li><li>Knowledge of College organization: admission, registration, academic regulations, programs of study and departmental regulations </li><li>Knowledge of College activities and special programs, college regulations, testing, counseling and advisement services </li><li>Knowledge of College policy, procedure, state rules, and statutes </li><li>Excellent communication and customer service skills </li><li>Excellent computer keyboarding skills </li><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals </li><li>Ability to write routine reports and correspondence </li><li>Ability to speak effectively before groups of customers or employees of organization </li><li>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists </li><li>Ability to maintain effective interpersonal relations with students, faculty and administration </li><li>Ability to follow oral and written instructions </li><li>Ability to work effectively in a multi-ethnic and multi-cultural environment with students, faculty and staff </li><li>Ability to work a flexible schedule including days, evenings, and some weekend assignments </li></ul> <p>Preferences</p> <p>Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled.</p> <p>Additional Requirements</p> <p>The final candidate is to successfully complete a background screening and reference check process.</p> <p>EQUAL ACCESS/EQUAL OPPORTUNITY</p> <p>Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.</p> <p>To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. CRCTitleIXADA@mdc.edu</p>