<p>Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.</p> <p>Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.</p> <p>Review Vacancy</p> <p>Date Posted 07/03/25</p> <p>Applications Due07/20/25</p> <p>Vacancy ID191569</p> <ul> <li>Basics </li><li>Schedule </li><li>Location </li><li>Job Specifics </li><li>How to Apply </li></ul> <p>NY HELPNo</p> <p>AgencyTeachers' Retirement System</p> <p>TitleSection Manager - Workflow and Point Solutions</p> <p>Occupational CategoryI.T. Engineering, Sciences</p> <p>Salary GradeNS</p> <p>Bargaining UnitCSEA Local 658 (NYS Teachers' Retirement System)</p> <p>Salary RangeFrom $127734 to $143765 Annually</p> <p>Employment Type Full-Time</p> <p>Appointment Type Permanent</p> <p>Jurisdictional Class Unclassified Service</p> <p>Travel Percentage 5%</p> <p>Workweek Mon-Fri</p> <p>Hours Per Week 37.5</p> <p>Workday</p> <p>From 8 AM</p> <p>To 4:30 PM</p> <p>Flextime allowed? No</p> <p>Mandatory overtime? No</p> <p>Compressed workweek allowed? No</p> <p>Telecommuting allowed? Yes</p> <p>County Albany</p> <p>Street Address 10 Corporate Woods Drive</p> <p>City Albany</p> <p>StateNY</p> <p>Zip Code12211</p> <p>Duties Description The duties of the Section Manager - Workflow & Point Solutions include, but are not limited to, the following:</p> <p>Oversee the section's staff by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining employees</p> <p>Ensure resources are managed effectively to fulfill business demands based on prioritization and organizational scheduling and roadmap planning</p> <p>Maintain a quality workforce by overseeing and participating in the recruitment, selection, orientation and training of staff, as well as identifying and developing personal growth opportunities for staff</p> <p>Safeguard the organization's effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing business solutions within our business application portfolio. This includes collaborating closely with other IT units to ensure collective coordination for the success of tasks/ projects.</p> <p>Partner directly with business stakeholders to understand business needs, goals and priorities</p> <p>Oversee quality assurance of applications to ensure accuracy, integrity and efficiency</p> <p>Recommend information technology strategies within our business application portfolio by evaluating and anticipating requirements and identifying solutions. This will include close collaboration with other IT departments.</p> <p>Accomplish financial objectives of the department by forecasting requirements and providing budgetary information as required for our business application portfolio</p> <p>Maintain quality customer service by establishing and enforcing organizational standards and reaching out to customers to understand their needs and to communicate IT issues</p> <p>Work closely with the Manager of our Applications Architecture and Process Management section to ensure our solutions align with our application standards for design, reliability, security, and are aligned with our business objectives</p> <p>Minimum Qualifications Minimum Qualifications</p> <p>A bachelor's degree in computer science, data science, mathematics or a related field, and three (3) years of experience at the supervisory level in Information Technology, including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization; OR</p> <p>An associate degree in computer science, data science, mathematics, or a closely related field, and four (4) years of experience at the supervisory level in Information Technology, including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization; OR</p> <p>Five (5) years of experience at the supervisory level in Information Technology including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization.</p> <p>Preferred Qualifications</p> <p>The ideal candidate will have experience leading the following:</p> <p>Developing within or proficient knowledge of market leader platforms and development tech stacks</p> <p>Proficiency in facilitating meetings to elicit requirements from stakeholders</p> <p>Leading a project team consisting of staff from multiple departments, coordinating their efforts and communicating progress to stakeholders and management</p> <p>Communicating IT operational activities and issues to various groups of stakeholders, as well as management and executive staff</p> <p>Overseeing subordinate staff by communicating job expectations, planning, monitoring and appraising job results; coaching, counseling and disciplining employees; and initiating, coordinating and enforcing policies and procedures</p> <p>Managing and participating in the recruitment, selection, orientation and training of staff, identifying and developing personal growth opportunities for staff, and maintaining a safe and secure work environment for staff</p> <p>Additionally, the ideal candidate will also demonstrate the following competencies:</p> <p>Commitment to providing exceptional customer service</p> <p>Advanced leadership, communication, and interpersonal skills</p> <p>Excellent and advanced organizational and analytical skills with a strong ability to solve problems</p> <p>Proficient in the use of Microsoft Office products which includes Excel, PowerPoint, Outlook, Visio, and Word</p> <p>Additional Comments Apply by: All applications must be submitted by 5:00 pm on Sunday, July 20, 2025. Applications received after 5:00 pm will not be considered. In order to be considered for a position at NYSTRS, you must apply through our applicant portal. You can find the link to our open positions here: https://www.nystrs.org/careers/job-opportunities/</p> <p>Some positions may require additional credentials or a background check to verify your identity.</p> <p>Name Aleks Szumilo</p> <p>Telephone</p> <p>Fax</p> <p>Email Address recruitment@nystrs.org</p> <p>Address</p> <p>Street 10 Corporate Woods Drive</p> <p>City Albany</p> <p>State NY</p> <p>Zip Code 12211</p> <p>Notes on ApplyingApply by: All applications must be submitted by 5:00 pm on Sunday, July 20, 2025. Applications received after 5:00 pm will not be considered. In order to be considered for a position at NYSTRS, you must apply through our applicant portal. You can find the link to our open positions here: https://www.nystrs.org/careers/job-opportunities/</p>