<p>Store Manager - Harris Ace Hardware (Monroe, WI)</p> <p>Location: Monroe, WI</p> <p>Job Type: Full-Time</p> <p>Pay: $65,000-$75,000 (based on experience)</p> <p>Schedule: Primarily days; nights as needed and every other weekend required</p> <p>About Harris Ace Hardware</p> <p>Harris Ace Hardware is a locally owned, family-operated Ace Hardware chain with deep roots in our communities. We focus on friendly service, knowledgeable staff, and clean, well-organized stores that customers trust. The Monroe location is a key part of our five-store operation, and we are seeking a strong Store Manager to lead the team day-to-day.</p> <p>Position Summary</p> <p>The Store Manager is responsible for overall store operations, sales performance, inventory health, and team leadership. This is a hands-on, customer-focused role with an emphasis on accountability, merchandising standards, and employee development.</p> <p>Key Responsibilities</p> <ul> <li>Lead daily store operations to ensure excellent customer service and a safe, organized environment </li><li>Hire, train, schedule, coach, and develop store associates </li><li>Drive sales, margin, and inventory performance using Ace tools and reporting </li><li>Oversee ordering, receiving, inventory accuracy, and shrink control </li><li>Execute merchandising standards, planograms, and seasonal transitions </li><li>Manage payroll, labor scheduling, and timekeeping accuracy </li><li>Handle customer concerns professionally and resolve escalations as needed </li><li>Communicate effectively with ownership and support teams </li><li>Ensure compliance with company policies and Ace Hardware standards </li></ul> <p>Qualifications</p> <ul> <li>Retail management experience (hardware, home improvement, or similar preferred) </li><li>Strong leadership and people-management skills </li><li>Working knowledge of inventory, merchandising, and retail KPIs </li><li>Comfortable using POS systems, reports, and basic computer tools </li><li>Ability to multitask, prioritize, and problem-solve independently </li><li>Customer-first mindset with strong attention to detail </li><li>Ability to work some nights and weekends </li></ul> <p>What We Offer</p> <ul> <li>Competitive salary based on experience </li><li>Paid time off and holidays </li><li>Employee discount </li><li>Health Insurance </li><li>401k </li><li>Support from a locally owned company that values practical leadership and long-term growth </li><li>Opportunity to be part of a stable, growing Ace Hardware chain </li></ul> <p>Company Introduction</p> <p>We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.</p>