<p>The opportunity</p> <p>Delaware North Sportservice is hiring seasonal Concessions Leads to join our team at Great American Ball Park in Cincinnati, Ohio. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.</p> <p>If you thrive on excitement and want your workday to fly by, apply now to join the game day action.</p> <p>Pay</p> <p>$15.00 - $15.00 / hour</p> <p>Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.</p> <p>What we offer</p> <p>We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:</p> <ul> <li>Weekly pay </li><li>Employee assistance program </li><li>Training and development opportunities </li><li>Employee discounts </li><li>Flexible work schedules </li></ul> <p>Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.</p> <p>What will you do?</p> <ul> <li>Assign duties to scheduled team members and assist with training </li><li>Investigate and resolve complaints regarding food quality, service, or accommodations </li><li>Manage labor and profit loss </li><li>Ensure proper cash handling and tip record-keeping for the shift </li><li>Assist guests, stock shelves, count inventory, and perform cashier duties when necessary </li></ul> <p>More about you</p> <ul> <li>Experience working in a restaurant required </li><li>Minimum of 2 years' of supervisory experience preferred </li><li>Must be able to implement rules and direct employees </li><li>A true desire to satisfy the needs of others in a fast-paced environment </li><li>No college degree required </li></ul> <p>Physical requirements</p> <ul> <li>Constant standing, walking, bending, reaching, and repetitive motions </li><li>Ability to lift stock up to 50 pounds occasionally </li><li>May be required to work outdoors or in variable temperatures depending on the season </li></ul> <p>Shift details</p> <p>Day shift</p> <p>Evening shift</p> <p>Holidays</p> <p>Weekends</p> <p>Event based</p> <p>Who we are</p> <p>Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.</p> <p>Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.</p> <p>Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.</p> <p>Together, we're shaping the future of hospitality - come grow with us!</p> <p>Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.</p>