<p>Position Summary</p> <p>Under the general supervision of the Veterans Home Administrator (Commandant) at WVHUG, this position provides routine office/program support and administrative assistance to a multi-disciplinary team. Work assignments may be in support of campus-wide activities or specific interrelated functions as directed by the Commandant.</p> <p>Click the link to view a copy of the full Office Associate job description.</p> <p>Salary Information</p> <p>Starting wage is $19.10 per hour.</p> <p>Office Associate is in pay schedule-pay range 02-09. Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current State employees may vary based on applicable provisions in the Compensation Plan.</p> <p>Job Details</p> <p>This position works 7:30 a.m. to 4:00 p.m. Monday through Friday. Overtime offered as needed.</p> <p>Due to the nature of the position, WDVA will conduct a criminal background check prior to an offer of employment.</p> <p>Employment in this position is contingent upon passing a pre-employment tuberculosis (TB) skin test.</p> <p>A 12-month probationary period may be required.</p> <p>Qualifications</p> <p>The required qualification that will be reviewed in the first step of the process is experience:</p> <ul> <li>Performing reception duties (e.g., greeting visitors, screening and directing calls, providing information, logging visitors, arranging for a staff escort for visitors, opening and routing mail, accepting deliveries, answering emails, etc.) </li></ul> <p>The preferred qualification that will be reviewed in the first step of the process is experience:</p> <ul> <li>Performing reception duties in a healthcare setting (e.g., doctor's office, clinic, dentist's office, hospital, nursing home, etc.) </li></ul> <p>In addition to the qualifications reviewed in the first step of the process, qualifications that will be reviewed in next steps are experience:</p> <ul> <li> <p>Providing customer service *</p> </li><li> <p>Using a computer to perform work tasks *</p> </li><li> <p>With professional communication and business phone etiquette *</p> </li><li> <p>Managing multiple responsibilities *</p> </li></ul> <p>Items marked with an asterisk (*) are required.</p> <p>How To Apply</p> <p>You must apply online on WiscJobs. Click the link to view?instructions for Applying to State Service.?You will be required to attach a resume. Attaching a letter of qualifications is strongly recommended.?To make it easier to apply, save your documents on WiscJobs before attaching them with your application.</p> <p>Your resume and letter must describe your education, training, and experience related to the required and preferred qualification/s listed in the "Qualifications" section of the job announcement. Click the link to view tips for writing and what to include in your resume and letter of qualifications.</p> <p>NOTE: You cannot update or change your documents once the application is submitted.?Make certain that your attached documents are how you want them to be before you click Submit.</p> <p>Current permanent, classified state employees who are eligible for transfer or demotion into a position assigned to pay schedule-pay range 02-09, should complete the online application process.</p> <p>What happens next? After the established deadline, resumes and letters will be reviewed by one or more job experts, and the most-qualified applicants will be invited to participate in the next step of the selection process. Failure to complete all steps of the online process, including submitting a resume and letter, will result in an incomplete application, which will not be considered.</p> <p>The State of Wisconsin offers a special program for qualified veterans with a 30%-or-greater, service-connected disability rating, Veterans Non-competitive Appointment (VNCA). Click the link to view more information on the VNCA process and to apply for eligibility verification. Veterans that have applied and been verified through the VNCA job posting, Job ID 3375, should email the contact below and mention your eligibility and interest in the position. Current state employees in permanent positions are not eligible for non-competitive appointment.</p> <p>Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without WDVA sponsorship) at the time of application.</p> <p>Questions should be directed to J Lea Roberts at jlea.roberts@wisconsin.gov or 608-266-3344.</p> <p>Deadline to Apply</p> <p>Applications must be submitted by 11:59 p.m. on Monday, May 11, 2026.</p>