<p>As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.</p> <p>The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.</p> <ul> <li>Provide excellent guest satisfaction, service speed, and product quality </li><li>Previous experience working in a cafe or quick service restaurant preferred </li><li>Show passion about results by setting compelling targets and delivering on commitments </li><li>Meet safety and sanitation standards </li><li>Anticipate and understand guests' needs and exceed their expectations </li><li>Works well in a team environment </li></ul> <p>","identifier":{"@type":"PropertyValue","name":"Job ID","value":"61ca056ab19fe"},"datePosted":"2025-06-18T20:22:00.503842+00:00","employmentType":["FULL_TIME"],"hiringOrganization":{"@type":"Organization","name":"Baskin Robbins","sameAs":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_1743491292322/1743491292322.png"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"9200 Old Annapolis Road","addressLocality":"Columbia","addressRegion":"MD","postalCode":"21045","addressCountry":"US"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"minValue":0,"maxValue":0,"unitText":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer</p> <ul> <li>Careers Overview </li><li>Working at Baskin-Robbins </li><li>Culture </li><li>Benefits & Perks </li><li>Training & Development </li></ul> <p>Dunkin's cup</p> <ul> <li>Purpose and Values </li></ul> <p>Search</p> <p>Search Careers Hamburger toggle Menu</p> <p>Hamburger toggle Menu</p> <p>Close</p> <ul> <li> <p>Careers Home</p> </li><li> <p>Working at Baskin-Robbins</p> </li><li> <p>Culture</p> </li><li> <p>Benefits & Perks</p> </li><li> <p>Training & Development</p> </li><li> <p>Purpose and Values</p> </li><li> <p>Search Careers</p> </li></ul> <p>Back</p> <p>Shift Leader</p>