<p>Meta is looking for a forward-thinking engineer with extensive technical expertise in telecommunications ILA deployment and operations, covering power systems, cooling infrastructure, automation, security, and operational compliance. This role is part of the Edge and Network Services (ENS) Operations organization, responsible for enhancing efficiency, reliability, and risk management in one of the world's largest-scale networks. In this position, you will lead initiatives focused on process optimization, automation, and data-driven decision-making to improve network infrastructure resilience and scalability. You will work on complex operational and reliability challenges, implementing technical and procedural solutions that have a global impact. The ideal candidate thrives in fast-paced operational environments, enjoys solving large-scale infrastructure challenges, and is passionate about driving innovation through automation and system optimization.</p> <p>Qualifications: Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta Minimum of 5 years of experience in logical troubleshooting and physical repair within ILA deployment and critical infrastructure operations Experience with OSP: Experience with construction practices, fiber performance specs, and enduring operations (fiber cuts) Experience with industry standards and regulatory compliance including Telcordia GR-1275, IEEE, NEC, NERC CIP, and other infrastructure-related best practices. Familiarity with automation and monitoring tools such as BMS , NMS, and remote telemetry solutions for proactive infrastructure management.</p> <p>Responsibilities: Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road-mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies Escalation Management: Participate in the team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures Travel: Domestic travel may be required up to 10%</p>