<p>What You'll Do:</p> <p>Under general supervision prepares 1st and 2nd level claim issues for hearings and hearing officer review using personal computer applications (CAS, ECM, Case Manager, Share Point, ICON, BWC applications) for data retrieval, verification, resolution, tracking & organization.</p> <ul> <li>Reviews issues according to established Workers' Compensation laws and Industrial Commission rules, policies and procedures. </li><li>Utilizes time management skills to meet deadlines / legislative time frames. </li><li>Uploads and verifies accuracy of documents uploaded by internal / external customers to ensure an accurate hearing folder. </li><li>Answers inquiries from internal and external customers regarding the claims process / claims status. </li><li>Backs up the customer service counter as assigned. </li></ul> <p>See the attached position description for more details regarding this position.</p> <p>What's in it for you:</p> <p>At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:</p> <p>Medical Coverage</p> <ul> <li>Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans. </li></ul> <p>Dental, Vision and Basic Life Insurance</p> <ul> <li>Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation. </li></ul> <p>Time Away From Work and Work/Life Balance</p> <ul> <li>Paid time off, including vacation, personal, and sick leave </li><li>11 paid holidays per year </li><li>Childbirth/Adoption leave </li></ul> <p>Employee Development Funds</p> <ul> <li>The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee. </li></ul> <p>Ohio Public Employees Retirement System</p> <ul> <li>OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information. </li></ul> <p>Deferred Compensation</p> <ul> <li>The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information. </li></ul> <p>ADA Statement</p> <p>The Industrial Commission is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability please contact the ADA Coordinator, at 614-466-2765 (voice) or by email to: diversity@ic.ohio.gov, as-soon-as possible but at least 14 days prior to the scheduled event.</p> <p>Background Check Information Statement</p> <p>The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.</p> <p>Formal education in arithmetic that includes addition, subtraction, multiplication, division, fractions, decimals & percentages & in reading, writing & speaking common English vocabulary; 3 mos. trg. or 3 mos. exp. in office practices & procedures.</p> <ul> <li>Or 6 mos. exp. as Claims Examiner 1, 16791. </li><li>Or equivalent of Minimum Class Qualifications for Employment noted above. </li></ul> <p>Job Skills: Claims Examination</p> <p>Technical Skills: Clerical and Data Entry, Computer Literacy, Customer Service, Medical</p> <p>Professional Skills: Attention to Detail, Decision Making, Problem Solving, Teamwork</p>