<p>Collections / Accounts Receivable Specialist</p> <p>Opportunity: Contract (6+ months)</p> <p>Pay: $21.00-$21.63/hr</p> <p>Location: Charlotte (Ballantyne)</p> <p>Schedule:</p> <ul> <li>100% Onsite </li><li>Monday-Friday with flexible start time </li></ul> <p>Summary: CRG is looking for a Collections Specialist for a fully onsite Accounts Receivable role with a large client in Ballantyne. In this role, you will be responsible for managing a dedicated portfolio of customer accounts to support cash flow, reduce delinquency risk, and resolve billing and payment issues. If you have some business-to-business accounts receivable experience (billing, cash applications, collections) or have had a client-facing role in logistics, coupled with a goal of building and maintaining those strong relationships with your clients, this could be the role for you!</p> <p>CRG Benefits for Contractors after 90 days:</p> <p>CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!</p> <p>Benefits Options:</p> <ul> <li>Medical / Health Insurance (Multiple Plan Options) </li><li>HSA and FSA Options (CRG will match $500 of your HSA contributions!) </li><li>Vision and Dental Insurance </li><li>Virtual Visits for Urgent Care, Psychiatry, and Therapy </li><li>401K - CRG matches up to 4%! </li><li>Life and AD&D Insurance </li><li>Long-Term & Short-Term Disability Insurance </li><li>Accident, Hospital, & Critical Illness Insurance </li></ul> <p>Responsibilities:</p> <ul> <li>Manage a portfolio of customer accounts, monitoring and analyzing aging reports and collection activity </li><li>Contact customers regarding outstanding balances and negotiate payment arrangements aligned with company policies </li><li>Research and resolve billing discrepancies, payment disputes, and account reconciliation issues </li><li>Partner with sales, customer service, and accounting teams to correct invoice errors and resolve root causes of delayed payments </li><li>Document all collection activity accurately and update customer contact information accordingly within the accounts receivable system </li><li>Process customer refunds, write off requests, account adjustments, and cash application offsets as needed </li><li>Analyze account trends and recommend strategies to improve cash flow and reduce risk </li><li>Escalate unresolved or high-risk accounts appropriately </li></ul> <p>Qualifications:</p> <ul> <li>High School Diploma or GED </li><li>1+ year of experience in collections, billing, cash applications, logistics/transportation, or related accounting role </li><li>Experience managing commercial customer accounts highly preferred </li><li>Strong analytical, research, and problem-solving skills with attention to detail </li><li>Ability to interpret contracts, invoices, and payment data to identify discrepancies </li><li>Proficiency in Microsoft Excel and Microsoft Office </li><li>Ability to manage multiple accounts and prioritize workload effectively </li><li>Clear and professional written and verbal communication skills </li></ul> <p>Category Code: JN001, JN002</p> <p>#LI-AZ1</p>