<p>Job Description</p> <p>Overview</p> <p>Schedule:</p> <p>8:00 AM - 5:00 PM, Monday through Friday</p> <p>About the Role:</p> <p>We are seeking a detail-oriented and customer-focused team member to support patient flow and administrative processes. You will ensure accurate scheduling, financial documentation, and a positive experience for patients and visitors.</p> <p>Key Responsibilities:</p> <ul> <li>Facilitate patient flow from entry to destination promptly and professionally </li><li>Collect and verify demographic and financial information for accurate records </li><li>Schedule appointments and manage front desk check-in/out </li><li>Explain department and hospital policies, charges, and payment options </li><li>Validate and enter charges into appropriate systems; collect payments </li><li>Answer incoming calls and direct patients and visitors appropriately </li><li>Handle fax communications and maintain referral contact information </li></ul> <p>Qualifications:</p> <ul> <li>High School Diploma or GED required </li><li>Customer service experience highly desired </li><li>Prior healthcare experience preferred </li><li>Ability to learn and apply medical coding (ICD-10, CPT) </li><li>Knowledge of insurance processes, clinical practices, and medical terminology preferred </li><li>Basic proficiency in MS Office (Word, PowerPoint, Excel) </li></ul> <p>Why Join Us?</p> <p>Be part of a collaborative, family-oriented team dedicated to delivering exceptional patient care and service!</p>