<p>As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.</p> <p>Management Job Description</p> <p>Responsibilities:</p> <ul> <li>Delegating responsibilities and supervising business operations </li><li>Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. </li><li>Resolving conflicts or complaints from customers and employees. </li><li>Monitoring store activity and ensuring it is properly provisioned and staffed. </li><li>Analyzing information and processes and developing more effective or efficient processes and strategies. </li><li>Establishing and achieving business and profit objectives. </li><li>Maintaining a clean, tidy business, ensuring that signage and displays are attractive. </li><li>Generating reports and presenting information to upper-level managers or other parties. </li><li>Ensuring staff members follow company policies and procedures. </li><li>Other duties to ensure the overall health and success of the business. </li></ul> <p>M Requirements:</p> <ul> <li>Management, or related field experience. </li><li>More education or experience may be preferred or required. </li><li>Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. </li><li>Commitment to providing exceptional service to customers and support to staff members. </li><li>Understanding of business management, financial, and leadership principles. </li><li>Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. </li><li>Time and project management skills. </li></ul> <p>Benefits of working for a Dunkin' franchisee:</p> <ul> <li>Competitive wages </li><li>Awesome team-oriented environment </li><li>Lots of potential for growth within the company for those who work hard </li><li>Previous managerial experience preferred but not required </li><li>Previous fast food/quick service restaurant experience required </li><li>Top-notch customer service skills </li><li>Strong verbal and written communication skills </li><li>Excellent leadership skills </li><li>Works well under pressure and is able to multi-task </li><li>Financial literacy and analytical/problem solving skills </li><li>Access to a vehicle and a valid Driver's License required </li><li>Ability to lift 50 lbs </li><li>Must submit to a background check </li><li>Must have a flexible schedule </li></ul>