<p>ServiceNow Technical Architect / Business Analyst</p> <p>We are seeking a senior-level ServiceNow Technical Architect / Business Analyst for a staff</p> <p>augmentation role on our Digital Asset Inventory (DAI) Transformation Project. The primary</p> <p>objective of this critical, high-visibility initiative is to migrate the clients digital assets-including</p> <p>mobile applications, websites, domains, and social media accounts-from disparate systems</p> <p>into a centralized, auditable, and reliable system of record within the ServiceNow platform.</p> <p>This role is instrumental in ensuring the solution meets business requirements and is technically</p> <p>sound. The selected candidate will work under the direction of client's project management</p> <p>team.</p> <p>Responsibilities:</p> <p>Solution Design:</p> <p>o Leading and participating in workshops to gather functional/technical</p> <p>requirements and define use cases.</p> <p>o Drafting comprehensive solution design documents, user stories, and process</p> <p>flows.</p> <p>o Designing the CMDB class structure and data models required to support the</p> <p>digital asset inventory.</p> <ul> <li>ServiceNow Configuration: </li></ul> <p>o Performing hands-on configuration of the ServiceNow platform to implement the</p> <p>designed solution.</p> <p>o Assisting in the development of automated intake, approval, and lifecycle</p> <p>workflows for digital assets.</p> <ul> <li>Testing and Validation: </li></ul> <p>o Developing test scripts for System Integration Testing (SIT) and User Acceptance</p> <p>Testing (UAT).</p> <p>o Coordinating UAT with business stakeholders and providing support during the</p> <p>testing phases.</p> <p>o Assisting with issue analysis and defect resolution.</p> <ul> <li>Documentation and Reporting: </li></ul> <p>o Creating and maintaining detailed solution documentation for all configurations</p> <p>and processes.</p> <p>o Providing status updates and inputs for project reporting as directed by client's</p> <p>project management.</p> <p>Qualifications:</p> <ul> <li>Minimum of 6 years of experience </li><li>Bachelors Degree from an accredited school </li><li>Extensive experience as both a Business Analyst and Technical Architect on the </li></ul> <p>ServiceNow platform.</p> <ul> <li>Deep expertise in the ServiceNow CMDB, including class structure design, data </li></ul> <p>modeling, and reconciliation.</p> <ul> <li>Proven experience with IT Asset Management (ITAM) principles and processes. </li><li>Demonstrated ability to translate complex business needs into tangible technical </li></ul> <p>requirements and solution designs.</p> <ul> <li>Excellent communication skills, with the ability to lead workshops and engage </li></ul> <p>with both technical and non-technical stakeholders.</p> <ul> <li>Experience working in a staff augmentation capacity, taking direction from client </li></ul> <p>leadership.</p> <ul> <li>Experience with projects involving digital asset management (e.g., websites, </li></ul> <p>mobile apps, domains) is a plus</p> <ul> <li>Familiarity with agile and sprint-based development methodologies </li><li>Certified ServiceNow professional (e.g., Certified System Administrator, Certified </li></ul> <p>Implementation Specialist)</p> <p>KPMG LLP ("KPMG") seeks a contractor in the United States to provide service to KPMG through one of our contracted employer/agency service providers. All applicants for any KPMG role are expected to act with integrity, professionalism, and personal responsibility to uphold the firm's respectful and courteous work environment. All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).</p> <p>Nothing herein shall be deemed to create an employer-employee relationship between contractor and KPMG, nor shall contractor be considered a representative or agent of KPMG.</p> <p>KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider.</p> <p>KPMG LLP, its subsidiaries, and its agency service providers (including, but not limited to, MBO Partners Inc., Magnit LLC, and TalentBurst Inc.) are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.</p> <p>Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p>