<p>Overview:</p> <p>ShipMonk is hiring an Operations Analytics Manager to support our supply chain operations focusing on analytics and fulfillment. The ideal candidate will be responsible for collecting, analyzing and interpreting data that helps optimize operational and logistics performance. This role will play a crucial part in enhancing our supply chain efficiency, improving cost structure, and ensuring the smooth flow of goods to our customers.</p> <p>What You'll Do:</p> <ul> <li> <p>Contribute to the development of operational plans, budgets, and forecasts based on data analysis.</p> </li><li> <p>Collaborate and communicate findings and recommendations to management and stakeholders through clear and concise reports and presentations.</p> </li><li> <p>Apply operations labor planning expertise in weekly planning cycles across ShipMonk's fulfillment centers.</p> </li><li> <p>Develop and maintain dashboards, reports, and performance metrics to track key operational KPIs.</p> </li><li> <p>Identify trends, patterns, and opportunities for process improvement through data analysis.</p> </li><li> <p>Collaborate with cross-functional teams to identify operational opportunities and develop solutions.</p> </li><li> <p>Assist in the development and maintenance of supply chain optimizations and decision support modeling.</p> </li></ul> <p>What you'll need:</p> <ul> <li>Bachelor's degree in supply chain management, Logistics, Operations Research, Business Analytics, Finance, or a related field. </li><li>Greater than 3 years experience in operations, finance or similar analytical role </li><li>Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI, or similar platforms. </li><li>Experience in managing a team, setting priorities and supporting career development </li><li>Ability to influence stakeholders, facilitate the decision making process, and drive alignment across teams </li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights. </li><li>Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams. </li><li>Detail-oriented with a strong focus on accuracy and quality of work. </li><li>Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively. </li></ul>