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<p>Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.</p> <p>Summary:</p> <p>HIM Technician II is responsible for prepping, scanning, quality control of all inpatient and outpatient medical records into the Online Medical Record system. Performs indexing and quality control of WCMG scanned and inbound fax documents. Covers Front Desk functions as needed on weekends, evenings and holidays. Analyze medical records for compliance with documentation requirements established by the DH Medical Staff bylaws, CT DPH/CMS regulations and The Joint Commission standards. Assign deficiencies to practitioners in on-line system according to established protocols.</p> <p>Responsibilities:</p> <ol> <li> <p>Preps and assembles permanent record documents in required order for scanning, ensuring that all pages have form barcodes and name labels, affixing preprinted labels as necessary.</p> </li><li> <p>Performs scanning process according to department procedures and maintains set up for scanners to ensure optimal image quality and communicates scanner maintenance issues to supervisor as needed. Has the ability to trouble shoot routine scanning software and hardware issues.</p> </li><li> <p>Manually indexes documents within the online record if automatic indexing fails and reorders documents as needed.</p> </li><li> <p>Performs quality control review on all documents throughout the stages of prepping, scanning and indexing and makes necessary corrections upon identification of errors.</p> </li><li> <p>Performs indexing and quality control of WCMG documents scanned by the practices, as well as those in the inbound fax queue and follows related polices.</p> </li><li> <p>Demonstrates the ability to identity serious quality issues in the on-line record and knows to take appropriate action.</p> </li><li> <p>Performs the duties of Front Desk Reception on nights, weekends or holiday shifts. Duties include; answering phones, helping walk in customers, processing STAT transcription, STAT ROI fax requests, download radiology images to cd and pick up/processing of discharged records and loose reports.</p> </li><li> <p>Performs qualitative record review using audit review tool to monitor if documentation in the medical record is in compliance with all regulatory agency standards.</p> </li><li> <p>Maintains appropriate set up for scanners to ensure optimal image results and communicates scanner maintenance issues to supervisor as needed. Has the ability to trouble shoot routine scanning software and hardware issues.</p> </li><li> <p>Analyzes online IP/OP medical records for missing signature and dictation deficiencies per HIS policy.</p> </li><li> <p>Accurately assigns deficiencies to practitioners in on-line chart completion module and assists clinicians with questions related to online medical record software.</p> </li><li> <p>Achieves and maintains established HIM Tech II level accuracy and productivity standards.</p> </li><li> <p>Mentors HIM Technician I staff and assists with training on various aspects of the prep, scan and qc process.</p> </li><li> <p>Achieves the established expectations with regard to customer service, teamwork, safety and self-development.</p> </li><li> <p>Fulfills all compliance responsibilities related to the position.</p> </li><li> <p>Performs other duties as assigned.</p> </li></ol> <p>Other information:</p> <p>Required: Must have completed 1 full year as a HIM Technician 1. Data entry required. Medical terminology and prior medical office or hospital experience required. Prior customer service experience required. Demonstrates ability to follow policy and procedures. Demonstrates ability to independently perform computer functions in both windows and web-based environments. Demonstrates decision-making ability, attention to detail and quality, strong interpersonal skills; team-oriented, and highly organized.</p> <p>Minimum Experience: three years</p> <p>Desired:</p> <p>Location: Norwalk-24 Stevens St</p> <p>Work Type: Full-Time</p> <p>Standard Hours: 40.00</p> <p>FTE: 1.000000</p> <p>Work Schedule: Day 8</p> <p>Work Shift: 8:00AM-4:30PM</p> <p>Org Unit: 291</p> <p>Department: Health Information Management</p> <p>Exempt: No</p> <p>Grade: S3</p> <p>Working conditions:</p> <p>Essential:</p> <ul> <li>Some manual skills / motor coord & finger dexterity </li><li>Little or no potential for occupational risk </li><li>Sedentary/light effort. May exert up to 10 lbs. force </li><li>Some exposure to dirt, odors, noise, human waste, etc. </li></ul> <p>EOE, including disability/vets.</p> <p>We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.</p>
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