<p>Regional Director of Property Management NYC based YonkersBronxQueensBrooklyn About The Community Builders Join a growing organization that is strengthening neighborhoods across the nation The Community Builders Inc TCB is one of Americas leading nonprofit real estate developers and owners Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential Position Description Under the direction and supervision of the Vice President of Operations the Regional Director of Property Management RD is responsible for the overall day to day operations of multiple properties with over to 1000 rental units in hisher portfolio with another 300 in the new construction and acquisition pipeline The RD mentors and provides their team with a clear understanding of TCBs standard operating procedures objectives mission and each propertys economic and physical requirements The RD will ensure that their team is equipped to perform in achieving or exceeding occupancy operating and capital expense budgets and customer service objectives Results will be attained through the successful implementation of global and portfolio programs proactive planning and financial management to promote the peak performance of the portfolio The RD has complete accountability for mentoring developing and directing their site teams to ensure consistent adherence to company standard operating procedures provide career progression and optimal performance More about the Position The position is focused on an exciting and growing NY portfolio This is a great career opportunity to work with various departments within the organization and will have a significant role in working with the development team on the NY pre development pipeline projects and will be engaged in all of the up front related work requiring property management input and oversight and will frequently be asked to provide design review input based on experience This role provides an opportunity for meaningful mission focused work Candidate should have working knowledge and experience with LIHTC Section 8 PBRAPVB Vouchers HPD and HDC Regular scheduled and unscheduled visits to each property to elevate curb appeal inspect market ready units common areas review occupancydelinquency reports and safety awarenessIdentify attract hire and retain top talent in the industry in accordance with TCB staffing guidelines and be visible and participatory in local agency and industry organizations and events to build network and brand identity for TCBSeek to build employee teams and provide training motivation and direction for superior performance supervise and performance management of all property management staffMentor and develop a high skills team for mentoring takeover of new acquisition trouble shooting and bench strength for portfolio and TCB growth planRole play and shadow team to evaluate and improve resident experience during leasing tours completion of applications and move in recertification unit inspection and resident orientationmeetingsIdentifies and implements initiatives to increase the engagement of the teamCollaboration and partnership with Community Life to implement meaningful programs and services to enhance the experience and life of our residentsCollaboration and partnership with Housing Authorities investors and state agency partnersMentor and audit teams to consistently apply all TCB standard operating policies & procedures and all regulatory requirements and procedures in assuring accuracy and compliance in a timely mannerMaintain product knowledge on all properties and that of competition through site visits and quarterly review of updated market competitive analysis with site team Stay aware of potential new business opportunitiesEstablish prospect leasing tour routes prospect follow up and maintenance of & follow through on waiting list to reduce vacant down days and increase physical occupancyMaximize occupancy by mentoring teams on product presentation closing techniques managing waitlists rent increases and competitive market knowledge reducing vacant down days to increase physical occupancyAssure team understands administrates and provides a suburb resident experience during move in or move out and during unit inspection resident orientationAssist in new business acquisition and development in establishing operating expense benchmarks leasing absorption plans potential budgets and staffing plans as well as physical site due diligence and start upLead and monitor teams to successfully prepare appropriate Agency reports timely and accurately adhere to all management contracts and pertinent affordable programs including state local and national and Fair HousingCoordination and attendance for successful completion for Nspire inspections with a minimum score of 80 agency or partner visitsaudits with a passing score or other physical or administrative reviewsEnsure that reporting as required by programs regulatory agencies and investors occurs timely and accuratelyFiles are maintained in compliance with all programs associated with the sitesEstablish a responsive and responsible relationship cross functionally for the betterment of TCB through candid feedback information and recommendations that will benefit the company long termTrain staff and monitor each sites work order process into Yardi and are responded to according to priority plan and tracked per TCB policy Review preventative maintenance program and logs quarterlyLead and monitor teams to successfully prepare appropriate Agency reports timely and accurately adhere to all management contracts and pertinent affordable programs including state local and national and Fair HousingCoordination and attendance for successful completion for REAC inspections with a minimum score of 80 agency or partner visitsaudits with a passing score or other physical or administrative reviewsEnsure that reporting as required by programs regulatory agencies and investors occurs timely and accuratelyFiles are maintained in compliance with all programs associated with the sitesParticipate as a member in housing and related task forces existing in the municipality and work with stakeholders to address the social and economic needs of the community and residentsCollaborate on best practices across the teams and ensure knowledge is leveraged across the PM Development Community Life and other departments within the organizationEnsure all required weekly monthly and quarterly reports are completed accurately and in a timely mannerEssential Financial Functions Accountable for accurate financials and timely variance reporting Must meet or exceed budgeted occupancy remain within all operating and capital expense plans and produce a minimum of budgeted cash flowConduct monthly reviews of financial operating statements with Community Manager Assistant Manager and Service Manager to enhance knowledge create efficiencies and develop plans to meet or exceed budget goals reforecast and break even for the properties in their portfolioOptimize GPR to achieve and maintain each property economic stability budget and produce cash flowFacilitate unit turns in a cost effective maximum of a 5 day turn market comparable end productEvaluate all operating expense line items to determine more efficient cost effective strategies while promoting opportunity contracting Review Yardi to confirm that invoices are being processed timely and on budgetEnactment and training of team of effective cost control methods revenue maximization bid solicitation and delinquency management Identify these methods and develop strategies in monthly review of Statement of Operations SoOMentor and lead site teams in the preparation of the annual budgets that produce optimal performanceConfirm that financial reports accurately reflect the fiscal operation and condition of the sites and are submitted timely with a plan and metrics to correct any deficiency or measure performanceKnowledge Skills and Abilities Strong communication skills both written and oralSuperior people skills ability to influence others build relationships internal and external High emotional IQ in supporting teams residents and colleaguesHighly detail oriented and able to multitask in a fast paced environmentSuperior business acumen ability to analyze and react to trends monthly Profit and Loss statements and build and analyze budgetsIncredible customer service skills & the ability to create a customer focused cultureAnalytical skills; must have demonstrated strong problem solving and quantitative abilitiesAble to engage in and establish strong working relationships with various stakeholders and third party owners andor partnersKnowledge of and comfort with varied subsidy and affordability programs as well as knowledge of the nuances of market rate housingExperience with the rigors of lease ups and related deliverables is preferableThis is a YonkersNYC based position Candidate should either currently reside in or near the area or be willing to relocateBenefits Medical dental and vision insuranceEmployer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403b retirement plan with company matchTax advantage accounts commuterparking medical & dependent care FSAHospital & Critical Illness InsuranceConfidential 247 Employee Assistance Program12 Paid Holidays & tenure based PTO accrualsSalary range 135 150k The Community Builders is an equal opportunity employer</p>