<p>General Summary</p> <p>Applicants must qualify for work-study funds from Financial Aid.</p> <p>Starting rate for new hires is $16.00 per hour.</p> <p>Up to 20 hours per week across all student positions.</p> <p>SELECTION PROCESS</p> <p>Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes</p> <ul> <li> <p>A submitted application</p> </li><li> <p>A copy of current class schedule.</p> </li><li> <p>Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step.</p> </li><li> <p>You can also attach a cover letter and/or resume, but it is not required.</p> </li></ul> <p>All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report.</p> <p>This posting may be used to fill one or more similar positions in the future.</p> <p>NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder.</p> <p>FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities.</p> <p>Primary Duties</p> <p>The student Database Assistant & Employer Relations position assists that Career & Transfer Services teamby engaging in values and mission driven work to support the department's enhancement of EmployerRelations services.</p> <p>This position will work closely with the Handshake Employment Database by beingresponsible for reviewing and managing employer posts, uploading data monthly, and solving problems withassistance from Handshake and from the Career & Transfer Services Coordinator. This person will be taskedwith inputting data from surveys to track data and create reports on students and activations. This personwill also help with connecting with employers through our career success email, responding to employerinquiries, and scheduling appointments for employers with the coordinator. In addition, this person will beasked to be a back-up at the front desk for scheduling of appointments and greeting appointments foroffices: Career & Transfer Services, Counseling Services, and the Military/Veteran Services.</p> <p>Handshake Support</p> <p>Manage the Handshake Database and approve new employers and jobs according toEmployer Guidelines. Monitor and upload data. Input data from assessments to trackdata. Create reports on students and Handshake activations. Support solving problemsrelated to Handshake with assistance from Handshake and the Career & Transfer ServicesCoordinator. Assist students with activating Handshake accounts.Assist Career & TransferServices Coordinator with setup/preparation for New Employer Orientation.</p> <p>General Administrative Support</p> <p>Provide strong and positive front-line customer service to students and employers fromdiverse backgrounds and experiences.Support the maintenance of the reception area andengage in phone/email interactions. Monitor and manage career success email. Schedulestudent appointments through the Navigate Portal. Make reminder calls to students about 20%appointments, clarify appointment types (career counseling vs. Academic advising). Review documents for accuracy, quality, and compliance with established procedures. Maintain security and confidentiality of documentation and student records. Use of computer programs such as Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, etc.</p> <p>Employer Engagement</p> <p>Make phone calls to employers and schedule appointments for prospective/currentemployers with Career & Transfer Coordinator. Makes phone calls to employers to verifyrecruiter's names to update database. Assist employers with Handshake troubleshootingvia phone/email. Support employers with reserving recruiting tables via the Bookings site.Support the creation of Handshake collections of local employers. Support promotion ofHandshake to local employers. 15%</p> <p>Other Duties as Assigned</p> <p>Engage in department training and professional development as appropriate. Supportwith department needs/projects on other campuses (virtually). Maintain a clean andprofessional office setting. Support with other duties as assigned.</p> <p>Required Competencies</p> <ul> <li> <p>Mission, Vision, &Values</p> </li><li> <p>Embraces the mission, vision, and values of FRCC and of the Career & Transfer Services Department. Understands the importance of the work that you do to support institutional goals.</p> </li><li> <p>Student Centeredness</p> </li><li> <p>Place the student at the center of your work. Adopt a philosophy that makes serving the student the cornerstone of your work.</p> </li><li> <p>Cultural Self-Awareness I am willing to examine my own beliefs and acknowledge my own biases and how they have impacted or may impact the ability to serve students.</p> </li><li> <p>Equity Mindedness</p> </li><li> <p>Learn to view department operations through an equity lens. Be willing to call attention to processes that lead to inequity in serving students. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals.</p> </li><li> <p>Collaboration Willingness to work with colleagues across departments to further student engagement.</p> </li><li> <p>Career & Self</p> </li><li> <p>Development Identify areas for continual growth while pursuing and applying feedback. Display curiosity; seek out opportunities to learn.</p> </li><li> <p>Communication</p> </li><li> <p>Understand the importance of and demonstrate verbal, written, and non-verbal/body language, abilities. Communicate in a clear and organized manner so that others can effectively understand. Frame communication with respect to diversity of learning styles, varied individual communication abilities, and cultural differences. Ask appropriate questions for specific information from supervisors, specialists, and others. Promptly inform relevant others when needing guidance with assigned tasks.</p> </li><li> <p>Professionalism Act equitably with integrity and accountability to self, others, and the organization. Maintain a positive personal brand in alignment with organization and personal career values. Be present and prepared. Demonstrate dependability (e.g., report consistently for work or meetings). Pay attention to detail, resulting in few if any errors in their work.</p> </li><li> <p>Critical Thinking Make decisions and solve problems using sound, inclusive reasoning, and judgment. Gather and analyze information from a diverse set of sources and individuals to fully understand a problem. Multi-task well in a fast-paced environment.</p> </li><li> <p>Teamwork</p> </li><li> <p>Listen carefully to others, take time to understand and ask appropriate questions without interruption. Be accountable for individual and team responsibilities and deliverables. Collaborate with others to achieve common goals. Build strong, positive working relationships with supervisor and team members/coworkers.</p> </li></ul> <p>Qualifications</p> <ul> <li>Must be a FRCC student enrolled in at least 6 credits for the current semester. </li><li>Applicants must qualify for work-study funds from Financial Aid. </li><li>Experience: Our team welcomes applicants that do not have any previous work experience. Work or work-equivalent history in customer service and administrative skills/experience is preferred. Experience working with students of diverse backgrounds is preferred </li><li>Practiced Skills: - Computer skills - Use of software (word processing, databases, and data entry) - Strong customer service skills - Strong interpersonal skills - Excellent communication skills (verbal and written communication) - Capable of learning quickly - Capable of managing multiple/competing tasks - Willingness to learn/grow - Detail-oriented - Team player - Motivated, reliable, and dependable - Excellent time management - Excellent organization skills - Problem solving skills </li><li>Transferable Career Skills/Competencies Gained Through Work-Study </li></ul> <p>Notice to Prospective Employees: Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:</p> <ul> <li>Front Range Community College's alcohol and other drug policy </li><li>VAWA policy </li><li>Campus security policies </li><li>Campus/community resources </li><li>Where to find registered sex offender information </li><li>Crime statistics for the previous three calendar years </li><li>Reporting crimes </li></ul> <p>The Campus Security Report can be accessed in two ways:</p> <ul> <li>By going to the internet website at:Clery Act Information </li><li>Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. </li></ul> <p>Welcoming. Respectful. Inclusive. Together, we are FRCC.</p>