<p>It's inspiring to work with a company where people truly BELIEVE in what they're doing!</p> <p>When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!</p> <p>Role:</p> <p>Key Responsibilities:</p> <ul> <li>Attend the IDT meeting. </li><li>Oversee team expenditures and payroll/overtime, ensure that team members are scheduled in an appropriate manner to limit the use of overtime that meets the needs of the participant. </li><li>Provides utilization reports of services rendered, scheduled, requested along with department expenses. </li><li>Maximize the use of the EHR (PACE Logic) for participant scheduling and utilization reporting. </li><li>Ensure timely documentation of assessments, notes, and reporting requirements within the EHR by the team. </li><li>Ensure quality care is delivered as ordered. Will monitor quality of services using a combination of in-person supervision, participant & caregiver interviews, home care order monitoring and tracking. </li><li>Provide home care assessment in collaboration with the center RNs. Assessments may include but not limited to, initial, semi-annual, change in status, service determination. </li><li>Conduct assessments for all participants receiving home care to determine skilled nursing needs, personal care assistance needs, and homemaker/chore services. </li><li>Oversee home care coordinator schedulers to assist with problem solving around missed events or visits. Ensure timely communication of conflicts with appropriate discipline (transportation, RNs, MSS. Clinic) </li><li>Update the participant's individualized care plan as appropriate. </li><li>Carry out supervisory responsibilities in accordance with Hope's Leadership Guidelines. Conduct training of employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and guiding employees; addressing complaints and resolving work-related issues successfully. Provide stewardship of organization resources. </li></ul> <p>Knowledge & Skills:</p> <ul> <li>Excellent communication; via phone, email, and in person. </li><li>Must be flexible to work in other locations if needed. </li></ul> <p>Required qualifications:</p> <ul> <li>Must have an active Florida RN License. </li><li>History of effectively managing clinical teams including both exempt and non-exempt employees. </li><li>Previous clinical home care work and supervision preferred. </li><li>Minimum of 1 year experience working with the frail and elderly in a healthcare setting. </li><li>Valid Florida Drivers' License with good record </li><li>Automobile Insurance </li><li>Clear level 2 background check </li></ul> <p>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.</p>