<p>Date Posted:</p> <p>2025-04-11</p> <p>Country:</p> <p>United States of America</p> <p>Location:</p> <p>PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA</p> <p>Position Role Type:</p> <p>Onsite</p> <p>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</p> <p>Security Clearance:</p> <p>None/Not Required</p> <p>Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.</p> <p>Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.</p> <p>At Pratt & Whitney, the difference you make is on display every day. Just look up.</p> <p>Are you ready to go beyond?</p> <p>What You Will Do:</p> <p>Pratt & Whitney's 30K Production Chief organization is seeking a 30K Production Chief Customer Liaison to join our team in this exciting and challenging role. The team actively supports Pratt & Whitney's growth products engaging in a collaborative work environment to meet and exceed our customers expectations. In this role the successful candidate will be responsible for supporting Airbus through our Joint Improvement plan with reviews and critical part management.</p> <ul> <li> <p>Manage program allocation of constrained material to support program priorities</p> </li><li> <p>Responsible for critical material status reports (i.e. Heatmap) process (integrate build plan updates, reporting, ad-hoc)</p> </li><li> <p>Coordinate with Global Network Operations and Command Center regarding Critical Parts List updates</p> </li><li> <p>Support SI&OP process & facilitate gap closure activities</p> </li><li> <p>Will focus on automation/increase in efficiency of existing processes/tools; support automation of heat map and critical part reporting</p> </li><li> <p>Usage of early warning tool to identify material shortages</p> </li><li> <p>Perform Airbus reporting to customers identifying any risks and initiate action plans</p> </li><li> <p>Conduct quarterly review and data gathering /planning</p> </li><li> <p>Manage the Manufacturing Rotation Program</p> </li></ul> <p>Qualifications You Must Have:</p> <ul> <li> <p>A Bachelor's Degree with a minimum 10 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment OR a Masters' Degree and minimum 7 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment</p> </li><li> <p>Demonstrated proficiency deriving insights from detailed analysis of complex data</p> </li><li> <p>Demonstrated relationship management skills highlighted by experience working projects cross-functionally</p> </li><li> <p>Demonstrated ability to collaborate with stakeholders at the client, peer, supplier and senior leadership levels</p> </li><li> <p>Working knowledge of SAP</p> </li><li> <p>Working knowledge of Microsoft Office Suite tools</p> </li><li> <p>U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract</p> </li></ul> <p>Qualifications We Prefer:</p> <ul> <li> <p>Bachelor's Degree in Engineering, Supply Chain or Materials</p> </li><li> <p>Advanced Degree (MS/MBA)</p> </li></ul> <p>Learn More and Apply:</p> <p>What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:</p> <p>Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.</p> <p>The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.</p> <p>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.</p> <p>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.</p> <p>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.</p> <p>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.</p> <p>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.</p> <p>Privacy Policy and Terms:</p> <p>Click on this link to read the Policy and Terms</p>