<p>Job Summary:</p> <p>We are seeking an energetic Senior Service Coordinator. The right person will enjoy a fast-paced environment, is a proactive problem solver, and strives to be an integral part of the team and the success of the company. They will ensure that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL.</p> <p>Core Duties:</p> <p>Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services</p> <p>Responsible for the training and development of Service Coordinators and creating and updating "How to" documents.</p> <p>Assist with creating and maintaining installer schedules and scheduling of customer installs</p> <p>Track order progress and communicate with customers accordingly</p> <p>Check-in vehicles and inspect for pre-existing damages</p> <p>Creating estimates, invoicing and billing</p> <p>Reporting and processing of RA's and payment credits.</p> <p>Collect Resale tax documents for all locations</p> <p>Process and train other Service Coordinators on Accounts Receivable</p> <p>Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations</p> <p>Create are review job lists for all locations</p> <p>Assisting the Market Manager with administrative and office work as needed</p> <p>Occasionally helping to shuttle vehicles from one location to another (current driver license required)</p> <p>Job Requirements:</p> <p>High School Diploma or GED</p> <p>3+ year(s) in a similar role</p> <p>Knowledge of Excel, Word, Power Point and General Microsoft Office Applications</p> <p>Ability to communicate professionally and effectively</p> <p>Excellent phone, interpersonal, and organizational skills</p> <p>Demonstrates a sense of urgency and timeliness</p> <p>Ability to work independently with limited supervision</p> <p>Demonstrates a sense of urgency and timeliness</p> <p>Ability to work independently with limited supervision</p> <p>Ability to speak, read and write in English</p> <p>In office full time at the San Antonio, TX HQ</p> <p>XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>