<p>Apply</p> <p>Job Type</p> <p>Full-time</p> <p>Description</p> <p>University Physicians Association is looking for a full-time Certified Medical Assistant (MA) or Licensed Practical Nurse (LPN) for UNIVERSITY GASTROENTEROLOGY, a busy specialty practice office located within the UT Medical Center in Knoxville.</p> <p>Job Type: Full-time Monday - Friday 8:00-5:00</p> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES may include any and or all of the following: Other duties may be assigned as appropriate.</p> <ul> <li>Assist in patient needs over the phone </li><li>Instructs and educate patients on procedure preparation </li><li>Does prescription refills </li><li>Review medical records for urgent request and special needs. </li><li>Supports the office clinic as needed, to include rooming patients and gathering patient information for chart documentation. </li><li>Call medical facility/department to schedule patient for tests. </li><li>Provide patient education as instructed for procedure preparation. </li><li>Triage in-bound clinical care calls, assesses patient concerns and responds according to the clinical care protocols. </li><li>Document and utilize the electronic medical record according to HIPAA guidelines. </li><li>Follow all practice policies and procedures for appointment scheduling, insurance verification, telephone interactions, and other job responsibilities as established. </li><li>Provide back up support to clinical services as assigned. </li></ul> <p>Benefits Competitive Benefit Package inclusive of PTO, Sick Leave, Health, Dental, Vision, Life, Disability, 401K with company match and immediate vesting, etc.</p> <p>Requirements</p> <p>Requirements</p> <ul> <li>CMA or LPN Licensure </li><li>High school diploma or equivalent </li><li>Minimum of 1 year work experience with knowledge of medical field-physician office experience preferred </li><li>Ability to communicate orally and in writing to patients, doctors and staff </li><li>Knowledge of Electronic Health Records and Processes </li><li>Experience with computers and EMR documentation systems </li><li>Experience with assisting patient needs </li><li>BLS or ALS certification </li></ul>