<p>Hospitality Team Member</p> <p>Position Overview</p> <p>At Chick-fil-A, we are committed to delivering exceptional hospitality and creating memorable experiences for every guest. The Hospitality Team plays a vital role in serving as the face of our restaurant-building genuine connections, anticipating needs, and ensuring every guest feels cared for.</p> <p>This role is designed for individuals who thrive on interaction, enjoy serving others, and bring energy and positivity to every shift.</p> <p>Key Responsibilities</p> <ul> <li>Greet and engage with guests in a warm, friendly, and genuine manner </li><li>Take orders accurately while creating a welcoming and efficient experience </li><li>Deliver meals and assist guests with their needs in the dining room or drive-thru </li><li>Maintain a clean, inviting, and guest-ready environment </li><li>Anticipate guest needs and go above and beyond to exceed expectations </li><li>Work collaboratively with Logistics Team Members to ensure fast and accurate service </li></ul> <p>What We're Looking For</p> <ul> <li>Passion for serving others and creating positive guest experiences </li><li>Strong communication and interpersonal skills </li><li>High energy with a friendly and outgoing personality </li><li>Ability to multitask while maintaining a guest-first mindset </li><li>Team-oriented attitude with a willingness to support others </li></ul> <p>What You'll Gain</p> <ul> <li>Opportunity to develop strong communication and people skills </li><li>Experience in delivering high-level hospitality in a fast-paced environment </li><li>Growth and leadership development opportunities within Chick-fil-A </li></ul> <p>Position Details</p> <ul> <li>Location: Front of House (Guest-Facing Role) </li><li>Positions include: </li><li>Order Taking (Front Counter & Drive-Thru) </li><li>Drive Thru Order Fulfillment </li><li>Dining Room Host </li><li>Curbside & Mobile Order Service </li><li>Guest Experience & Table Touching </li></ul> <p>Why Join Our Team?</p> <p>At Chick-fil-A, we believe every guest interaction matters. The Hospitality Team sets the tone for the entire experience-creating moments that guests remember long after they leave. If you enjoy connecting with people and making someone's day better, this is the role for you.</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>