<p>Overview</p> <p>Position: Patient Service Specialist</p> <p>Location: West Orange, NJ - Neuropsych Department</p> <p>Schedule: Monday-Friday 8:00am-4:00pmCompensation: $20-$24 hourly depending on years of experience</p> <p>At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.</p> <p>Our benefits package supports your career growth and personal well-being:</p> <ul> <li>Start Strong: Our mentorship and orientation programs ensure a successful transition </li><li>Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt </li><li>Recharge & Refresh: Generous PTO to maintain a healthy work-life balance </li><li>Your Health Matters: Comprehensive benefits packages </li><li>Invest in Your Future: Company matching 401(k) retirement plans </li><li>Advance your Career: We offer a tuition reimbursement program </li><li>Go Anywhere with Us: 1900 centers in 39 states, offering internal movement </li></ul> <p>Responsibilities</p> <ul> <li>Greets patients with exceptional customer service to create a positive patient experience </li><li>Answers phones </li><li>Ability to Multi-task in a high volume setting </li><li>Insurance verification and pre-authorization </li><li>Schedules patients appointments and checks them in at arrival </li><li>Collection of co-pays </li><li>Daily cash balancing and weekly banking deposits </li><li>Patient intake and data entry to ensure proper billing </li><li>Complete daily billing reports and work with central billing office (CBO) </li><li>Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience </li></ul> <p>Qualifications</p> <p>Minimum Qualifications</p> <ul> <li>HS diploma or GED is required </li><li>Customer service experience required </li></ul> <p>Preferred Experience</p> <ul> <li>Knowledge of insurance verification preferred </li><li>Healthcare, Medical, Dental office administration preferred </li><li></li></ul> <p>Additional Data</p> <p>Equal Opportunity Employer/including Disabled/Veterans</p>