<p>Opportunity: FlowRider Wave Instructor</p> <p>As a FlowRider Wave Instructor, you'll deliver dynamic guest experiences on the FlowRider surf simulator, providing lessons to riders, coaching operators, and supervising day-to-day operations of the attraction. This role blends performance, leadership, and instruction in a fast-paced, high-energy aquatic environment.</p> <p>Essential Job Functions</p> <ul> <li>Provide FlowRider lessons for guests of all skill levels, offering individualized instruction and expert guidance. </li><li>Oversee daily FlowRider operations to ensure guest safety, staff performance, and adherence to service standards. </li><li>Supervise, and train FlowRider Wave Operators, ensuring consistent enforcement of safety protocols and operating procedures. </li><li>Conduct regular skills training for operators to maintain high standards in safety, guest interaction, and ride operations. </li><li>Monitor rider activity, assist with falls, and manage guest flow to ensure a safe and enjoyable environment for all. </li><li>Lead energizing interactions with riders, creating an engaging, inclusive, and encouraging atmosphere. </li><li>Perform daily inspections and basic maintenance of the FlowRider and surrounding area, ensuring functionality and cleanliness. </li><li>Collaborate with management to report safety issues. </li><li>Support other recreational or aquatic activities as needed. </li><li>Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards. </li><li>Perform other duties as requested by management. </li></ul> <p>Position Requirements</p> <ul> <li>High school diploma or equivalent required. </li><li>Customer Service experience required. </li><li>Previous experience as a FlowRider operator or instructor preferred. </li><li>Previous leadership or supervisory experience preferred. </li><li>Strong physical stamina, including the ability to stand for long periods and assist riders physically. </li><li>CPR, First Aid, and AED certification preferred (or ability to obtain upon hire). </li></ul> <p>HHM Benefits and Perks</p> <ul> <li>Competitive wages for full time and part time opportunities </li><li>Medical, Dental and Vision Health Insurance </li><li>Paid Time Off </li><li>401k Company Match </li><li>Free Basic Life Insurance </li><li>Travel Discounts </li><li>Commuter Transit and Commuter Parking Benefits </li><li>Employee Assistance and Wellness Program </li><li>Educational/Professional Development </li><li>Referral Bonus Program </li></ul> <p>Work Environment and Context</p> <ul> <li>Work is performed outdoors in a wet, humid environment with exposure to sun, wind, and pool chemicals. </li><li>Requires standing, lifting, pulling, bending, kneeling, and assisting guests for extended periods. </li><li>Fast-paced and highly interactive environment; requires alertness, stamina, and excellent physical coordination. </li><li>Flexible schedule including weekends, evenings, and holidays is essential. </li></ul> <p>What We Believe</p> <p>People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It</p> <p>Source: HHM Hotels</p>