<p>This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), in the office of the Administrator for the Kernersville Health Care Center (HCC). The primary purpose of this position is to provide oversight and administrative management of all ambulatory care services for the Kernersville HCC.</p> <p>This position is a direct line position under the Health System Administrator at the Kernersville HCC. Duties include, but may not be limited to the following:</p> <ul> <li>Responsibility for monitoring and coordinating HCC activities to optimize administrative support and management of the Office of the Administrator, resource utilization, information management, consult management and workload capture. </li><li>The incumbent provides operational support and expertise to the facility HCC Administrator, Medical Director, Chief Nurse Executive and Associate Administrator. </li><li>Participating in executive leadership discussions, decisions, and policy-making. </li><li>He/She will report directly to the HCC Administrator, who in turn reports directly to the Salisbury VAMC Medical Center Director. </li><li>Responsible for ensuring a high-quality patient experience for the Veteran, by acting on a feedback from the Veteran, his or her family and/or significant others, VAMC employees, and expert clinical staff. </li><li>Will work with the VAMC leadership to develop strategic plans for the facility as it relates to access to care. </li><li>Measures and assesses clinical business activities with an emphasis on improving clinical product line performance. </li><li>Incumbent is fully responsible for overseeing the planning, directing, and coordinating all day to day operations of the administrative aspects of the Office of the HCC Administrator. </li><li>Provide guidance in the administrative activities of the HCC-based Patient Administrative Service, Voluntary Services, Prosthetics, Health Information Management, Engineering Logistics, and Chaplain Sections. </li><li>Receives, reviews and analyzes directive materials from higher authorities disseminating to responsible personnel in the HCC as appropriate. </li><li>Incumbent assists with the strategic planning and resouce allocation. </li><li>Incumbent conducts process improvement initiatives and lean management techniques. </li><li>Performs other related duties as assigned. </li></ul> <p>Work Schedule: Monday- Friday 8:00 am-4:30 pm</p> <p>Telework: Ad-hoc</p> <p>Virtual: This is not a virtual position.</p> <p>Position Description/PD#: Health System Specialist (Admin Officer)/PD019480</p> <p>Relocation/Recruitment Incentives: Not Authorized</p>