<p>Scope of Position:</p> <p>The Training Manager is responsible for the development and execution of the company's product/application training initiatives for both internal personnel and external customers. The position will require curriculum creation and implementation strategies across various mediums of distribution, including both in-person and online.</p> <p>Essential Duties and Responsibilities:</p> <ul> <li>Establish schedules for training programs both at the Reed Institute and external venues, with an emphasis on education, product marketing and brand recognition. </li><li>Work in partnership with other division departments, including sales and technical resources, to determine the training needs both internally and externally. </li><li>Development materials to support all training initiatives including PowerPoints, videos, and any other protocol to maximize the delivery of the message. </li><li>Utilize feedback from training initiatives to assist with future product development and continual improvement programs. </li><li>Work with marketing to develop distributable content to be used across social media and other digital platforms. </li><li>Travel as necessary throughout North America and Canada to provide training and assist with application site visits when necessary. </li><li>Maintain the integrity and equipment used in hands-on, live-fire lab ensuring all products are up to date and installed properly. </li><li>Other duties as needed or assginged </li><li>Five years professional training experience focused on HVAC equipment, specifically gas-fired boilers, water heaters and other appliances and their application in real world settings. Heat Pump experience is a plus. </li><li>Specific background in the development and implementation of training programs. </li><li>Experience in Microsoft Office, specifically Work, Excel and PowerPoint. </li><li>Great organizational skills. </li><li>Excellent written and verbal communication skills. </li><li>Strong work ethic with the ability to produce in both team and individual settings with minimal supervision. </li></ul>