<p>We're seeking someone to join our Award Winning team as an Analyst in Wealth Management Operations to support incoming asset transfers and ensure requests are in good order. Our team manages a manual transfer type which has allowed us to create a brand of automation and high achievement. This also means we work harder than some others around us because we do not sit on problems day over day; we are very engaged in solving problems. We have an all-star team chemistry that supports one another and are looking to add another individual to that roster! If you have the drive and humility to learn, we can train you for success!</p> <p>In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo.</p> <p>This is an Analyst level position level position within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products.</p> <p>Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.</p> <p>Morgan Stanley Salt Lake has been rooted in the community since 1997 and supports the Firm's global Wealth Management, Operations and Technology divisions. With the recent acquisitions of E*TRADE and Solium, Morgan Stanley super-charged its Wealth Management and Corporate and Institutional Solutions businesses to deliver a first-class experience for investors, traders and institutional clients and participants. Our talented teams have established strategic centers of excellence and earned multiple awards, including J.D. Power Customer Service Certification for more than 5 years. We proudly give back to local nonprofit organizations in Salt Lake by offering up our unique skillsets, thousands of volunteer hours and dedicated financial support.</p> <p>Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on…</p> <p>What you'll do in the role:</p> <ul> <li>Process transactions/tasks within coverage area </li><li>Respond to client requests with accuracy and speed, ensuring compliance with all policies and procedures </li><li>Follow escalation framework, taking responsibility for identifying, escalating and preventing issues </li><li>Raise issues, question others and offer solutions/ideas </li><li>Meet with the team Manager and area leaders to receive career coaching and opportunities for growth </li><li>Take on stretch assignments that involve learning new skills such as excel data manipulation, vba, low code automation in uipath, alyteryx, powerbi, process mapping </li></ul> <p>What you'll bring to the role:</p> <ul> <li>Patience to learn the material; Drive to provide excellent service; Motivated to make an impact, Humility to receive feedback, Career oriented, Appetite to solve hard and complex problems </li><li>Familiarity with Outlook and excel, customer service experience is a plus </li><li>Ability to build trust and find innovative ways to improve teamwork, functions/processes and create a positive work environment </li><li>Understanding of business area supported, client requirements, and importance of not compromising control to comply with client requests </li><li>Culture carrier across Operations, embracing the Firm's core values </li><li>At least 0-2 years' relevant experience would generally be expected to find the skills required for this role </li></ul> <p>We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries.</p> <p>At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity</p> <p>We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.</p> <p>Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.</p> <p>It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.</p> <p>Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).</p> <p>WHAT YOU CAN EXPECT FROM MORGAN STANLEY:</p> <p>We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.</p> <p>Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.</p> <p>It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.</p> <p>Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).</p>