<p>JOB OVERVIEW:</p> <p>The Business Platform Analyst is responsible for independently managing and maintaining operational platforms related to facilities management, procurement, vendor coordination, and financial tracking. This role ensures efficient system functionality, supports cross-department collaboration, and provides training and assistance to internal teams and vendors. The role is the primary liaison between Darden and platform providers, including troubleshooting issues, incorporating upgrades and enhancements and ensuring the platforms are well suited to Darden's business needs and processes.</p> <p>ROLES & RESPONSIBILITIES:</p> <p>Platform Management & Administration:</p> <ul> <li>Maintain and manage facilities management, procurement, and financial tracking platforms. </li><li>Ensure system accuracy by updating vendor, site, and user information. </li><li>Generate and analyze reports for Accounts Payable, Finance, Development, and Property Accounting teams. </li></ul> <p>Process Optimization & Support:</p> <ul> <li>Monitor work orders, asset data, and vendor performance within the system. </li><li>Identify and resolve platform-related issues to improve operational efficiency. </li><li>Train vendors and internal users on platform functionalities and best practices. </li></ul> <p>Vendor & Contract Management:</p> <ul> <li>Oversee vendor assignments, ensuring proper categorization and contract setup. </li><li>Assist vendors with invoicing and payment status tracking. </li><li>Ensure compliance with company policies for vendor management and procurement. </li></ul> <p>Cross-Department Collaboration:</p> <ul> <li>Work closely with IT, Accounts Payable, Purchasing, Development, and Security teams. </li><li>Support cross-functional projects involving database management and vendor coordination. </li></ul> <p>REQUIRED EDUCATION & QUALIFICATIONS:</p> <ul> <li>Bachelor's degree in Information Technology, Business Administration, or a related field. </li><li>3+ years relevant experience in platform administration, vendor management, or database systems. </li><li>3+ years experience with facilities management, procurement, or financial tracking platforms. </li><li>Strong knowledge of vendor management, contract administration, and database systems. </li><li>Proficiency in data reporting and analysis. </li><li>Excellent organizational, problem-solving, and communication skills. </li><li>Ability to train and support internal teams and external vendors. </li></ul> <p>PREFERRED QUALIFICATIONS:</p> <ul> <li>Experience with Accruent or similar platforms. </li><li>Previous experience in facilities management, procurement, or financial operations. </li><li>Bilingual skills (preferred). </li></ul> <p>#LI-TH1</p> <p>#LI-DNP</p> <p>#LI-Onsite</p>