<p>Must Have Technical/Functional Skills JAMF Pro administration, Application packaging, MAC-OS and IOS administration</p> <p>Experience Required Yes</p> <p>Roles & Responsibilities</p> <ul> <li>JAMF Administration: Manage and administer JAMF Pro infrastructure, including servers, policies, configurations, and inventory. </li><li>Application Packaging: Package, deploy, and manage macOS and iOS applications using JAMF Pro, ensuring compatibility and compliance with organizational standards. </li><li>MAC OS Administration: Provide advanced technical support for macOS endpoints, including troubleshooting, system configuration, software updates, and patch management. </li><li>iOS Administration: Manage and support iOS devices within the organization, including device enrollment, configuration, security policies, and application deployment. </li><li>Scripting and Automation: Develop and maintain scripts using BASH and workflows to automate routine tasks and streamline administration processes within the JAMF Pro environment. </li><li>Security and Compliance: Implement security best practices for macOS and iOS devices, including encryption, firewall configuration, and compliance monitoring through JAMF Pro policies. </li><li>User Support and Training: Provide L3-level support to end-users for macOS and iOS-related issues, as well as conduct training sessions and create documentation to empower users to leverage technology effectively. </li><li>Troubleshooting and Incident Response: Investigate and resolve complex technical issues related to macOS and iOS devices, utilizing advanced troubleshooting techniques and collaborating with other IT teams as needed. </li><li>Capacity Planning and Performance Optimization: Monitor and optimize the performance of JAMF Pro infrastructure and macOS/iOS endpoints, anticipating capacity needs and implementing scalability solutions as required. </li><li>Documentation and Knowledge Sharing: Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps, and actively participate in knowledge sharing activities with team members. </li></ul> <p>Generic Managerial Skills Good communication and team skills</p> <p>Salary Range: $100,000-$140,000 a year</p> <p>TCS Employee Benefits Summary:</p> <p>Discretionary Annual Incentive.</p> <p>Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.</p> <p>Family Support: Maternal & Parental Leaves.</p> <p>Insurance Options: Auto & Home Insurance, Identity Theft Protection.</p> <p>Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.</p> <p>Time Off: Vacation, Time Off, Sick Leave & Holidays.</p> <p>Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.</p> <p>#LI-SP1</p>