<p>Crowley Auto Group is looking for a talented Service Advisor for Nissan Express Service. Build your career and develop your professional experience with our team.</p> <p>The ideal candidate should have 3 years experience.</p> <p>Responsibilities</p> <ul> <li>Ascertains automotive problems and services by listening to customers description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. </li><li>Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions. </li><li>Develops estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles. </li><li>Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. </li><li>Maintains automotive records by recording problems and corrective actions planned. </li><li>Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. </li><li>Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. </li></ul> <p>What We Offer</p> <ul> <li>Highly productive shop </li><li>Paid training </li><li>Shop equipped with the newest technology and equipment </li><li>Clean and professional work environment </li><li>Paid Vacation. </li><li>Health Insurance </li><li>401(k) </li></ul> <p>Qualifications</p> <ul> <li>Product Knowledge </li><li>Customer Service </li><li>Problem Solving </li></ul>