<p>Join our dynamic and thriving footwear company as Temporary, Technical Support (with conversion after 2-3 months) in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.</p> <p>What will you be doing?</p> <ul> <li>Deliver effective customer service: Provide support via phone, resolving issues timely and accurately </li><li>Offer strong problem-solving skills: Provide innovative solutions and system modifications to address and reduce customer issues </li><li>Troubleshoot and resolve: Plan, administer, and support client hardware and software devices </li><li>Process improvement: Continually improve programs and processes through the development and implementation of practical action plans, providing quality assurance and best practices </li><li>Follow procedures: Clear documentation and effective customer communication </li></ul> <p>Perks you will enjoy!</p> <ul> <li>Our Shoe Discounts: No matter your style, we've got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands </li><li>Get Paid When You Want: Access your money as you earn it and request your earnings before payday </li><li>Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet! </li><li>Site Perks: Full access to our onsite gym, Starbucks, Grab and Go Market, and free parking located in the convenient area of downtown Clayton, MO </li></ul> <p>Qualifications that make you the perfect fit!</p> <ul> <li>Bachelor's degree in information systems or 2 years' experience in field or related area </li><li>Ability to successfully work in a fast-paced, multi-tasking, team environment </li><li>Excellent interpersonal and customer service skills </li><li>Professional and pleasant telephone manner </li><li>Demonstrate strong PC skills and familiarity with PC operating systems (Windows 10, etc.) </li><li>Proficient with Microsoft Office Suite or related software </li></ul>