<p>Establish a shared vision across the company for one or more products with a deliberate and cohesive strategy. Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders. Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability. Champions the customer experience and prioritizes customer needs in product requirements and decision making. Defines and uses metrics that inform the success of products including usability studies, research and market analysis. Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making. Responsible for product profitability, including budgetary decisions. Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed. Leads a cross-function team, partnering with global partners including content strategists, data scientists, product designers and user experience researchers. Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard. Collaborate with cross-functional leaders in Design, VOC, and Analytics to define and communicate key opportunities. Participate in planning and prioritization discussions that align strategic goals with execution. Participate directly in execution cycles when needed; ensure projects are delivered on time and with high impact. Work across multiple execution teams and domain experts to accelerate results. Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience. Minimum of 3 years management experience Lead and develop a high-performing team of product managers. Foster team collaboration and clarity of goals; support continuous growth and development. Build and maintain strong relationships with leaders across Merchant, Consumer, and Risk Platform teams. Contribute to cross-org initiatives focused on improving customer service outcomes and experience-related KPIs. Experience working collaboratively across Product, Engineering, Operations, and Design.</p>