<p>Who We Are:</p> <p>Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in 18 counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura.</p> <p>Pacific Clinics Head Start and Early Head Start programs provide free early education and childcare for children from birth to age five and prenatal and parenting support for eligible families.</p> <p>Who We Serve:</p> <p>Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region's culturally and ethnically diverse populations. We provide services in 18 counties across California.</p> <p>Pacific Clinics Head Start and Early Head Start programs provides services in center-based, home base and family child care provider homes, regardless of income. We teach children how to share emotions in a healthy way.</p> <p>What We Offer</p> <ul> <li>The initial compensation for this position ranges from $24.11 - $26.66 per hour. </li><li>Actual offers will be determined by the candidate's creditable years of experience in conjunction with internal equity considerations and based on the organization's current compensation practices. </li><li>We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more! </li><li>Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve </li><li>Benefits eligibility starts on Day 1! </li></ul> <p>POSITION SUMMARY:</p> <p>This position provides comprehensive support to families, helping them identify and achieve their goals through a family-centered case management approach. Responsibilities include guiding families in creating and implementing Family Partnership Agreements, conducting family needs assessments, and overseeing child files, enrollment applications, recruitment efforts, resources, and referrals. Additionally, this role assists in completing child health requirements and other necessary screenings and assessments. As part of the broader social services network coordinated by Head Start/Early Head Start, this position contributes directly to program goals. Reassignment of caseloads and/or center locations may occur as necessary to meet program needs.</p> <p>ESSENTIAL DUTIES AND RESPONSIBILITES:</p> <ul> <li>Works with parents to develop family partnership agreements and carry out follow up plans. </li><li>Participates in in-service, workshops, conferences, and college courses to enhance skills. </li><li>Recruits prospective families and assists with enrollment process. Monitors attendance and does follow up accordingly. </li><li>Serves as a case manager, collaborating closely with local agencies to connect families with essential services and resources within the community. </li><li>Assists with the completion of the child health screening, other required screenings and assessments and is familiar with referral requirements. </li><li>Submits referrals for children and families as needed and documents all follow-up actions in COPA. </li><li>While respecting family confidentiality, shares information with teachers to ensure coordinated services that meet the needs of individual children and families. </li><li>Provides health, safety and family literacy activities to parents, as appropriate. </li><li>Collaborates with teachers and Family Child Care providers to encourage parent engagement, fostering opportunities for parents to participate as classroom visitors, volunteers, and active participants in family events. </li><li>Promotes effective community support for families by coordination and advocacy for services with community agencies. </li><li>Develops a working knowledge of community resources and partnership building in the community. Refers families for emergency or crisis assistance. </li><li>Coordinates or refers families to opportunities for continuing education, employment training and other employment services through formal or informal networking in the community. </li><li>Arranges for education and other appropriate intervention including opportunities for families to participate in counseling or to receive information on mental health, child abuse and neglect and domestic violence. </li><li>Attends parent/teacher conferences, as requested. </li><li>Assists teaching staff with Parent Committee meetings, and other parent activities. </li><li>Assists families in making the transition into and out of the Early Head Start/Head Start Program. </li><li>Performs data entry functions as necessary to keep files up to date. Uses COPA database to maintain all child and family required information up to date and accurately. </li><li>Submits reports as needed and requested, such as monthly summary tracking reports, follows up with families to determine if services received through referral met their expectations and circumstances. </li><li>Maintains and provides data for the annual Program Information Report (PIR). </li><li>Attends all workshops and meetings as deemed necessary by the immediate supervisor. </li><li>Attends all required staff and parent meetings and activities. </li><li>Positively promotes Head Start in the community. </li><li>Exhibits patience and tact when communicating with children, families, staff, management, referral sources and the public. </li><li>Reports to work on time and maintains reliable and regular attendance. </li><li>Models Pacific clinics' approach, mission and core values in all communication and correspondence. </li><li>Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers, and others. </li><li>Performs other duties as assigned. </li></ul> <p>QUALIFICATIONS/SKILLS:</p> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</p> <p>ORGANIZATIONAL RELATIONSHIPS/INTERACTION:</p> <p>Initiate and maintain professional interactions and communication with Clinic's employees and/or others.</p> <p>EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:</p> <ul> <li>Associate degree required, Bachelor's degree preferred in social work, human services, family services or a related field. If not the following requirement needs to be met: </li></ul> <p>Per Head Start Performance Standards 1302.91(e), Child and Family Service Staff:</p> <p>Family services staff qualification requirements. Programs must ensure that staff who work directly with families on the family partnership process, and who were hired after November 7, 2016, have, within eighteen months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling, or a related field.</p> <ul> <li>Two (2) or more years of experience in social work, administration, or similar field. </li><li>Demonstrated understanding Head Start Performance Standards and local childcare licensing regulations. </li><li>Bi-lingual preferred (Spanish, Armenian, Chinese, Mandarin) </li><li>Must have good verbal/written skills. </li><li>Ability to work within deadlines and maintain time management skills. </li><li>Demonstrated ability to work in Windows environment (including MS Office, Excel,) and database (COPA preferred). </li><li>Must maintain DOJ, FBI, and Child Abuse Index Clearance. </li><li>Must possess current Pediatric CPR and First Aid Certification. </li><li>Must possess a valid California driver's license, reliable transportation and maintain an insurable driving record under the Clinics' liability policy. </li></ul> <p>PHYSICAL DEMANDS:</p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p> <ul> <li>Travel time to make contact with families and agencies is required. </li><li>Some exposure to communicable diseases. </li><li>Travel/overnight may be required associated with attendance at conferences, meetings, and other duties. </li><li>Noise level in work environment may be moderate to loud. </li><li>Must be available, as requested, for a variety of evening and weekend meetings as well as social and community events. </li><li>May be required to lift up to 40 pounds. </li></ul> <p>WORK ENVIRONMENT:</p> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</p> <p>While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local travel within the community is required.</p> <p>SITE SPECIFICS:</p> <p>A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions.</p> <p>This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor.</p>