<p>Visit Experience Coordinator</p> <p>Coe College seeks qualified candidates for the position of Visit Experience Coordinator. This position is a key member of the Admission team, responsible for delivering high-impact, personalized campus visit experiences that support the recruitment of future Kohawks. This role manages daily visit operations, coordinates student staff and navigates real-time decision making to ensure an exceptional guest experience for all campus visitors including prospective students and their families.</p> <p>Key Responsibilities:</p> <ul> <li>Serve as the lead coordinator for daily campus visit operations, including scheduling, tour assignments, hosting, staff management and appointment logistics. </li><li>Engage guests as needed during their campus visit to assess in real time any additional value points that need to be introduced or reinforced and act independently to ensure a successful visit experience is enacted. </li><li>Cultivate strong relationships with high school juniors and their families to support early recruitment strategies. </li><li>Conduct prospective student interviews as needed. </li><li>Collaborate with academic departments and campus partners to ensure accurate, up-to-date visit information. </li><li>Oversee pre- and post-visit communication and maintain high levels of customer service across all channels (in-person, phone, email). </li><li>Manage and maintain the visit events module in the admission CRM system, including data entry, analysis and reporting. From these data points, suggest necessary modifications to the visit experience. </li><li>Hire, train and supervise student assistants; coordinate with the Director of Visit Experience on broader student staffing and programming. </li><li>Support the Director of Visit Experience with Coe's group visit programs. </li><li>Provide regular updates to the Director of Visit Experience, AVP for Enrollment and SVP. </li><li>Support additional programming and events aligned with recruitment goals. </li></ul> <p>Qualifications:</p> <ul> <li>Bachelor's Degree preferred. Equivalent combination of education and work experience is also strongly considered. </li><li>Detailed knowledge of office software, including Slate, Microsoft Office Suite (Word, Excel, etc.) and Google Office Applications (Gmail, calendar, etc.). </li><li>Valid driver's license, reliable transportation and ability to be insured under the College auto insurance. </li><li>Must be currently authorized to work in the United States as visa sponsorship is not available for this position. Applicants must be authorized to work for ANY employer in the United States as we are unable to sponsor or take over sponsorship of an employment Visa at this time. </li><li>Successful completion of a background check in accordance with Coe College policy. </li></ul> <p>Knowledge, Skills and Competencies:</p> <p>Position Specific:</p> <ul> <li>Strong organizational skills and attention to detail. </li><li>Strong written and oral communication skills. </li><li>Enjoy working with people. </li><li>Ability to remain calm and positive in a fast-paced work environment. </li><li>Demonstrated customer service and public relations skills. </li><li>Capability to excel under high pressure circumstances while sustaining an enjoyable work environment. </li><li>Experience organizing data and using computer databases is preferred. </li><li>Familiarity with the goals and needs of an admission office or another enrollment services unit is preferred. </li></ul> <p>Coe Competencies:</p> <ul> <li>Dedication to the educational mission of a private, residential liberal arts college. </li><li>Ability to maintain positive relationships in a collaborative and diverse team atmosphere. </li><li>Commitment to excellent customer and/or student service. </li><li>Demonstrated ethical and responsible decision making. </li><li>Consistent attendance and accountability necessary to meet position objectives. </li></ul> <p>Working Conditions and Physical Requirements:</p> <ul> <li>Typical office setting. </li><li>Ability to lift heavy items up to 25 pounds and negotiate stairs. </li></ul> <p>Coe College is an equal opportunity employer.</p>