<p>What you'll need to succeed as a Customer Service Representative at XPO</p> <p>Minimum qualifications:</p> <ul> <li>2 years of customer service experience </li><li>Strong computer, typing and 10-key skills </li><li>Experience with Microsoft Office </li><li>Available to work a variety of shifts, including days, evenings, nights and weekends </li></ul> <p>Preferred qualifications:</p> <ul> <li>Transportation experience </li><li>Excellent verbal and written communication skills </li></ul> <p>About the Customer Service Representative job</p> <p>Pay, benefits and more:</p> <ul> <li>Pay starts at $21.46 </li><li>2nd Shift, 4:00PM-9:00PM </li><li>Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week </li></ul> <p>What you'll do on a typical day:</p> <ul> <li>Communicate and coordinate with terminal and shop locations about commercial invoicing </li><li>Answer and direct phone calls and/or video calls during set work hours </li><li>Recognize and resolve documentation errors </li><li>Perform general clerical duties as assigned, filing, data entry and billing </li><li>Review billing statements for accuracy and process for payment </li><li>Resolve invoice matching issues within the AP system </li></ul> <p>Customer Service Representatives are required to:</p> <ul> <li>Walk and/or stand for extended periods in a climate-controlled office environment </li></ul> <p>About XPO</p> <p>XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.</p> <p>We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.</p> <p>All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.</p> <p>The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.</p> <p>Review XPO's candidate privacy statement here.</p> <p>Nearest Major Market: Tampa</p> <p>Job Segment: Customer Service Representative, 2nd Shift, Data Entry, Part Time, Customer Service, Night, Administrative</p> <p>Apply now "</p>