<p>CITY OF JANESVILLE DIVERSITY STATEMENT:</p> <p>The residents of Janesville choose this community, not just as a place to live, but as a place to realize life's opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect. To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one's potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of "Wisconsin's Park Place".</p> <p>OBJECTIVE:</p> <p>Under general supervision of the Recreation Supervisor & Recreation Programmer and on sight guidance/supervision of the Head Lifeguards/Aquatic Supervisor, the Pool Cashier/Concessions Attendant is responsible for handling admission sales, cash handling procedures, food handling procedures, and providing general customer service. Individual will work at both Rockport and Palmer Pools.</p> <p>RELATIONSHIPS:</p> <p>Reports to: Head Guard/Aquatic Supervisor/Recreation Supervisor & Programmer</p> <p>Has regular work contact with City employees and the general public.</p> <p>ESSENTIAL DUTIES:</p> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Answers the telephone and provides accurate information. </li><li>Sells food and beverages and follows proper cash handling procedures. </li><li>Sells and promotes daily and season pool passes and scans season passes upon entry </li><li>Oversees cleanliness and sanitation of concession stand and concession area in accordance with Rock County Health Regulations. </li><li>Greets the public and provides excellent customer service. </li><li>Adheres to proper pool admission procedures. </li><li>Records successful deep-water pass candidates properly. </li><li>Adheres to proper food handling procedures. </li><li>Records attendance accurately and completes required paperwork. </li><li>Maintains proper use and clean-up of concession equipment </li><li>Plays a role in emergency care by calling for help if requested to do so. </li><li>Handles admission and/or concession purchase transactions on a cash register or point of sale system. Completes a nightly cash drawer reconciliation accounting for all transactions. </li><li>Reports any issues to the supervisor. </li><li>Attends and participates in all mandatory staff and facility trainings. </li><li>Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices. </li><li>Performs other special projects and other job duties as assigned or required during regular and non-business hours. </li></ul> <p>OTHER DUTIES:</p> <ul> <li>Stocks and cleans bathrooms, guard room, and pool area as needed. </li><li>Enforces facility policies. </li><li>Accurately completes all inventory/order forms. </li><li>Restocks product prior to completion of shift. </li><li>Performs other duties as assigned. </li></ul> <p>MINIMUM EDUCATION AND PRIOR EXPERIENCE</p> <p>The requirements listed below are necessary to perform the essential duties of the position.</p> <ul> <li>Must be 16 years of age or older. </li><li>Current CPR, First Aid, and AED certifications preferred. </li><li>Experience working with a cash register or customer service preferred. </li></ul> <p>COMPETENCIES</p> <p>For successful performance in this position, the incumbent must demonstrate the following knowledge, skills, abilities, and behaviors.</p> <p>Knowledge:</p> <ol> <li>General knowledge of point-of sale (POS) systems and cash register operations </li></ol> <p>Skills:</p> <ul> <li>Strong customer service skills with accurate cash-handling ability. </li><li>Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority. </li><li>Exceptional communication skills, both verbally and in writing, paired with a strong customer service background, and effective interpersonal skills. </li><li>Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving. </li><li>Accurate record-keeping and data-reporting skills to prepare daily attendance and point of sale reports. </li></ul> <p>Abilities:</p> <ul> <li>Ability to follow city/department/division policies, work independently, and make sound decisions. </li><li>Ability to communicate effectively and to follow verbal and written instructions. </li><li>Ability to perform basic mathematical calculations, including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers and decimals, and to count back change to customers. </li><li>Ability to work a variety of shifts including days, evenings, weekends, and holidays. </li><li>Ability to work with minimal supervision and within the boundaries of responsibility. </li><li>Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor. </li><li>Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone. </li><li>Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor. </li></ul> <p>Behaviors:</p> <ul> <li>Establish and maintain effective working relationships with City employees and the general public. </li><li>Exhibit exceptional professionalism, tact, and decorum in all areas of work duties. </li><li>Demonstrates strong self-motivation and reliability. </li><li>Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality. </li><li>Interact positively with a diverse group of individuals, and work effectively both as part of a team and independently. </li><li>Embrace and actively promote an inclusive and equitable work environment. </li><li>Conduct all business and working relationships in an accurate, fair, equitable and highly ethical manner. </li><li>Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties </li><li>Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries. </li><li>Work with others in a positive, helpful, and supportive manner to solve problems, generate ideas, and accomplish facility and program </li></ul> <p>EQUIPMENT, INSTRUMENTS AND MACHINES:</p> <p>Equipment used includes a cash register, computer with point-of-sale system, microwave, nacho/pretzel warmer, hot dog roller, slushie machine, pizza oven and warmer, pop machine, fridge, and freezer.</p> <p>WORKING CONDITIONS & PHYSICAL FACTORS:</p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>Work will take place in an outdoor environment and varying types of weather, including possibility of high heat and humidity. </li><li>Working conditions involve occasional exposure to dirt, dust, and moisture. </li><li>Perform basic activities, which may include, but not limited to: lifting, stooping, semi-reaching to full-reach overhead, crouching, kneeling, bending, twisting, turning, and lying on stomach and/or back. </li><li>Must be able to sit or stand and move for long periods of time. </li><li>See and observe all sections of an assigned area of responsibility, with or without reasonable accommodation. </li><li>Must be able to lift up to 50 lbs. </li></ul> <p>DISCLAIMER</p> <p>The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position, or is responsive to the needs of the City of Janesville.</p> <p>The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.</p> <p>The City of Janesville, Wisconsin is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.</p>