<p>The Southern Region is part of American Elevator Group (AEG), the largest independent elevator service company in North America. AEG consists of well-established elevator service companies operating across the United States. Backed by Arcline Investment Management, AEG has a substantial presence in the elevator industry and is experiencing rapid growth. We are seeking an experienced Accounts Receivable Specialist to support our business based in Indiana.</p> <p>Reporting to the Regional Controller, the Accounts Receivable Specialist manages the company's accounts receivable process, which includes invoicing customers, collecting payments, and maintaining accurate financial records. This role is critical in ensuring the timely collection of outstanding customer balances and maintaining the organization's economic health.</p> <p>Responsibilities:</p> <ul> <li>Generate and send invoices to customers promptly </li><li>Proactively follow up on overdue accounts and work collaboratively with customers to resolve outstanding balances </li><li>Reconcile customer accounts and maintain accurate records of all transactions </li><li>Prepare and analyze comprehensive accounts receivable reports to identify trends and potential issues </li><li>Collaborate with the finance team to ensure proper accounting and reporting of receivables </li><li>Assist with the resolution of billing inquiries and disputes </li><li>Provide exceptional customer service by addressing billing inquiries and disputes in a professional and courteous manner </li><li>Maintain the highest standards of confidentiality regarding all financial information </li><li>Performs other duties as assigned. </li></ul> <p>Work Environment & Hazards:</p> <ul> <li>This job operates in a sedentary, general office environment and routinely requires the use of standard office equipment. </li><li>This role routinely utilizes standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. </li></ul> <p>Special Physical Demands:</p> <ul> <li>Prolonged periods of sitting at a desk and working on a computer. </li><li>Must be able to lift up to 15 pounds at times. </li></ul> <p>Work Contact Group:</p> <ul> <li>Regular interaction with internal teams and other departments. </li><li>Moderate contact with vendors and clients. </li></ul>