<p>Job Family</p> <p>IT Operations</p> <p>About Us</p> <p>At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.</p> <p>Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment - one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.</p> <p>Who We Are</p> <p>We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.</p> <p>Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.</p> <p>We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good - for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.</p> <p>What We Do</p> <p>Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.</p> <p>Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.</p> <p>Job Description Summary</p> <p>Designs, develops, configures, and supports enterprise workflow and Business Process Management (BPM) solutions. This role partners closely with business stakeholders to gather requirements, then translates those needs into hands-on configuration and development within low-code workflow platforms (primarily Appian, with legacy AWD), while also supporting production workflows and enhancements.</p> <p>Job Description</p> <p>Responsibilities</p> <ul> <li>Conduct business process analysis and needs assessments in an effort to align information technology solutions with business initiatives. </li><li>Use Business Process Modeling techniques and tools to create business process models. </li><li>Facilitate the elicitation of business and systems requirements, utilizing comprehensive understanding of applicable business systems and industry requirements. </li><li>Coordinate system requirement tasks to include product design, integration and testing. </li><li>Assist to develop and complete actions in system specifications, including technical requirements, product requirements, test considerations, operational concerns, and system constraints. </li><li>Interact with customers and third party vendors, co-workers, projects teams and management for system development. </li><li>Prepare decision-making documentation (i.e. business case) for potential new product development approaches. </li><li>Lead effort to develop new or revised processes or procedures in lieu of system development. </li><li>Mentor and train users on business process modeling, and support questions related to system process or business unit process. </li><li>Lead project teams that are developing or modifying highly complex information systems, including the analysis and documentation of business and system requirements. </li><li>Provide leadership to analyze business unit requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. </li><li>Participate in process improvement. </li><li>Continually improve the quality and efficiency of work. </li><li>May serve as a participant in the Enterprise Architecture program. Provide input on how data is created, stored and used (re-used) as it relates to business processes. </li><li>Conduct research and analysis to quantify business opportunities and develops formal recommendations to management. </li><li>Read, analyze, and interpret general business periodicals, professional journals, or technical procedures. </li><li>Assist in coordinating requirements within software package development. </li><li>Use project management and program management methodologies to support a systems development methodology to meet project deliverables. </li><li>Report against DB2 and Oracle databases via SQL tools. </li><li>Assist with recommending potential solutions that provide the most effective results for the enterprise. Recommend changes in procedures and ensure the use of consistent team operating procedures. </li></ul> <p>Qualifications</p> <ul> <li>Bachelor's degree in IT or business-related field, or equivalent education/experience, preferably in IT, accounting, investments or marketing </li><li>Eight years of experience in platform administration or business systems analysis with a focus on imaging and process flow products. </li><li>Two years of experience managing technical projects in a complex environment. </li><li>Ability to define and develop system requirements </li><li>Moderate understanding of python and web services. </li><li>Moderate understanding of data schema concepts on Oracle and DB2. </li><li>Problem solving and critical thinking skills to identify best practice for standard business process design for technical requirements development, system interconnect/interface design coordination with subsystems, and development of cost estimates. </li><li>Leadership and decision making skills. </li><li>Written and verbal communication and interpersonal skills. </li><li>Organization skills and the demonstrated ability to multitask, including the ability to manage multiple diverse projects with competing deadlines. </li><li>Ability to write reports, business correspondence, and procedure manuals. </li><li>Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.. </li><li>Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. </li><li>Ability to work in a fast-paced team environment. </li></ul> <p>Preferred Qualifications</p> <ul> <li>Advanced knowledge of systems methodology, project management, quality assurance and testing methodologies, graphical user interfaces, and relational database management system desired. Basic knowledge of insurance company operations. </li><li>Moderate understanding of python </li><li>Two years of industry experience. </li><li>Appian / BPM experience </li></ul> <p>Working Conditions</p> <ul> <li>Hybrid Office Environment </li><li>Minimal Travel <10% </li></ul> <p>Compensation</p> <ul> <li>The Salary for this position generally ranges between $77,000 - $100,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. </li><li>Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion. </li></ul> <p>Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship.</p> <p>This is a hybrid position requiring three days in office per week in one of our hub locations. Relocation assistance will not be provided for this position.</p> <p>Disclaimer:</p> <p>Beware of fake job offers!</p> <p>We've been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:</p> <ul> <li>We will never request personal information such as ID or payment for equipment upfront. </li><li>Official offers are sent via DocuSign following a verbal offer-not through text or email. </li></ul> <p>This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.</p> <p>What We Offer</p> <p>For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.</p> <p>Compensation Benefits</p> <ul> <li> <p>Competitive Pay</p> </li><li> <p>Bonus for Eligible Employees</p> </li></ul> <p>Benefits Package</p> <ul> <li> <p>Pension Plan</p> </li><li> <p>401k Match</p> </li><li> <p>Employee Stock Purchase Plan</p> </li><li> <p>Tuition Reimbursement</p> </li><li> <p>Disability Insurance</p> </li><li> <p>Medical Insurance</p> </li><li> <p>Dental Insurance</p> </li><li> <p>Vision Insurance</p> </li><li> <p>Employee Discounts</p> </li><li> <p>Career Training & Development Opportunities</p> </li></ul> <p>Health and Work/Life Balance Benefits</p> <ul> <li> <p>Paid Time Off starting at 160 hours annually for employees in their first year of service.</p> </li><li> <p>Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).</p> </li><li> <p>Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars</p> </li><li> <p>Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.</p> </li><li> <p>Adoption Assistance</p> </li><li> <p>Employee Assistance Program</p> </li><li> <p>Back-Up Care Program</p> </li><li> <p>PTO for Volunteer Hours</p> </li><li> <p>Employee Matching Gifts Program</p> </li><li> <p>Employee Resource Groups</p> </li><li> <p>Inclusion and Diversity Programs</p> </li><li> <p>Employee Recognition Program</p> </li><li> <p>Referral Bonus Programs</p> </li></ul> <p>Inclusion & Diversity</p> <p>We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.</p> <p>To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.</p> <p>Giving Back</p> <p>We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.</p> <p>Transamerica's Parent Company</p> <p>Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.</p> <ul> <li>As of December 31, 2023 </li></ul>