<p>Responsibilitiesarrow_right</p> <ul> <li>Develop and improve Systems and Processes: Improve and maintain the Quality & HSE Management System and processes, ensuring alignment with global standards and customer needs </li><li>Elevate Site Warranty Operations: Collaborate closely with Sales to comprehend customer contracts, supplier quality, and warranty requirements, while also partnering with Engineering & Operations Teams on comprehensive warranty return analysis </li><li>Manage Key Performance Indicators: Outline, monitor, and improve Key Performance Indicators, ensuring on-track performance and developing action plans for enhancement </li><li>Define Improvement Actions: Collaborate with site quality team to identify and enhance Quality performance, supporting corporate projects focused on Quality improvement efforts </li><li>Resolve Customer Claims: Implement and maintain the Claim Management Process, leading root-cause analyses and corrective actions to resolve customer complaints effectively </li><li>Analyze Customer Contracts: Collaborate with the Sales team on the analysis of customer contracts and negotiate customer letters, while focusing on risk reduction </li><li>Champion Audits: Facilitate internal, external, and customer audits, ensuring adherence to standards and driving improvement through action plans and cross-site audits </li><li>Engages in Corporate Quality and HSE Initiatives: Actively participates in scheduled Quality & HSE meetings and summits, collaborating with peers and corporate entities to develop and execute process standards and guidelines </li><li>Delivers Comprehensive Quality & HSE Training: Ensures the delivery of required Quality & HSE training across the site, leveraging internal and external resources to uphold standards and foster continuous improvement </li></ul> <p>Qualificationsarrow_right</p> <ul> <li>Bachelor's degree in Engineering, Quality, Industrial Engineering, or related field </li><li>3+ years of experience in Quality Engineering, Lean Engineering, or Continuous Improvement in a manufacturing environment </li><li>Working knowledge of ISO 9001 (and ideally ISO 14001 / ISO 45001) </li><li>Proficiency in Lean methodologies (VSM, Kaizen, Standard Work, 5S, etc.) </li><li>Strong understanding of problem-solving tools and quality methods (FMEA, SPC, 8D, etc.) </li><li>Ability to analyze and interpret data to identify trends and drive action </li><li>Competency in Excel, Power BI, Minitab, or similar data analysis tools </li><li>Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization. </li><li>Value for Customers: Anticipates, understands and meets internal/external customers' needs and expectations. Develops solutions based on a customer centric approach. </li><li>Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions. </li><li>Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities. </li></ul>