<p>Posting Number S379P Job Title Head of Circulation Services (Staff Associate, SL-4) Application Deadline 06/08/2025 Department Library FT - PT Full Time Part-time % Minimum Salary $75,000 (+ $3,400 location pay) Maximum Salary $75,000 (+$3,400 location pay) Description</p> <p>The Purchase College Library, State University of New York seeks a Head of Circulation Services. Reporting to the Library Director, this full-time professional staff position is responsible for the overall management of the Circulation department and ensures quality customer service is provided to all patrons. This role is an essential employee and may require occasional evening and weekend work.</p> <p>Essential Duties:</p> <ul> <li>Manages all aspects of circulation services: ensures opening and closing procedures are followed, oversees day-to-day circulation functions, handles emergency situations. </li><li>Manages work schedules of student and professional staff to ensure circulation desk coverage during all hours of operation. </li><li>Supervises and evaluates circulation professional staff (approx. 3 - 5 staff members). </li><li>Hires, interviews, supervises, and evaluates student assistants (approx. 15-20 student workers). </li><li>Manages student payroll and budgeting within allocation limits. </li><li>Develops and coordinates student worker training and special projects. </li><li>Manages billing for library fines and fees, communicates with patrons, and resolves fine disputes. </li><li>Oversees the collection and analysis of statistics for Circulation and makes data-driven recommendations for improvements in policies and services. </li><li>Staffs the circulation desk (approx. 10-15 hours a week). </li><li>Manages course reserves, and stacks management. </li><li>Problem-solves customer service issues at circulation; escalates problems to Library Director as appropriate. </li><li>Regularly updates the library website. </li><li>Participates in strategic planning for the Library. </li><li>Partners with technical services, resource sharing/interlibrary loan, and reference and instruction librarians to ensure interdepartmental cooperation and collaboration. </li><li>Assists with department projects and initiatives. </li></ul> <p>Qualifications</p> <p>Required Qualifications:</p> <ul> <li>At least 5 years experience working in a library. </li><li>Progressive responsibility at a library including at least one year of supervisory experience. </li><li>Demonstrated knowledge of core circulation functions. </li><li>Demonstrated excellence in customer service. </li><li>Excellent oral and written communication skills. </li><li>Ability to manage conflict and work with a dynamic team. </li><li>Proactive and creative problem-solver. </li><li>Ability to manage many competing priorities at once. </li></ul> <p>Preferred:</p> <ul> <li>Experience using Ex Libris Alma/Primo. </li><li>Experience with Ellucian Banner (student accounts database). </li><li>Experience training and managing student workers. </li><li>Experience managing budgets and student payroll. </li><li>Experience in an academic library. </li><li>Experience creating reports and making data-driven conclusions/adjustments to services. </li><li>Experience with Microsoft Office Suite is a plus. </li></ul> <p>Special Note</p> <p>Benefits -</p> <ul> <li>Health, dental, and vision benefits are available to eligible employees after a 28-day waiting period. More information regarding other benefits such as generous paid time off, tuition assistance, and retirement systems can be found on SUNY's Benefit Summaries website. </li><li>Purchase College is a qualifying government employer allowing eligible employees to participate in the Public Service Loan Forgiveness program. </li><li>Access to the NAEYC-accredited, on-campus child care at The Children's Center. </li><li>Discounted access to the world-class Performing Arts Center, free admission to the Neuberger Museum of Art, and free access to the athletic facilities. </li><li>Other benefits include business-casual dress and an opportunity to telecommute (dependent on job function and operational need). For detailed information on some of the College's employee benefits, visit the College's Human Resources/Benefits website. </li></ul> <p>Nondiscrimination Policy - Purchase College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to service, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the Purchase community (including vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. To view the entire policy, please visit the following website: Purchase College Human Resources Policies and Procedures website.</p> <p>Women, minorities, and individuals with disabilities are encouraged to apply. Purchase College is an AA/EEO employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and the availability regarding the University's current campus security policies. Purchase College's Annual Security Report is available at Purchase College NYS University Police Website.</p> <p>Date to be Filled 07/01/2025</p>