<p>Position Information:</p> <p>Job Title: Lead Analyst - SAP Support</p> <p>Location: Orange, CT</p> <p>Salary Range: $114,300 - $142,900</p> <p>Schedule: On Site - Office</p> <p>Job Summary</p> <p>The Lead Analyst - SAP Support role, under limited supervision, coordinates and provides timely, high quality Information Technology (IT) application solutions that satisfy business and regulatory requirements. This role is response for leading application software analysis, design, implementation and maintenance, project management and system integration. Position also provides consultation and advice to internal business areas.</p> <p>Key Responsibilities</p> <ul> <li>Coordinates the development, maintenance, integration and enhancement of software applications within project deadlines, including scope definition, requirements definition, research, business area analysis, data and processes modeling, specification preparations, estimating, coding, testing, etc. </li><li>Helps coordinate day-to-day tasks involved in monitoring, exception reporting and resolution of problems in the production operation, communicating with internal business areas, external service providers and other IT areas. </li><li>Develops and recommends innovative business solutions and alternatives for complex problems resulting in efficient, economical business processes. </li><li>Interfaces with business areas to help manage expectations, facilitate resolution of issues and prioritize work. </li><li>Supports proposal preparation, resource management, project plan/schedule development and maintenance, risk assessment, change management and issue management. </li><li>Leads, mentors and coaches lower-level applications staff. Performs day-to-day supervision in absence of project/group manager. May train less-skilled analysts. </li></ul> <p>Required Qualifications</p> <ul> <li>Bachelor's degree in Computer Science, Information Systems or a related field and a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered. </li><li>Project management and leadership experience. </li><li>Working knowledge of desktop applications (i.e., Microsoft Office), Mainframe and/or client server technical experience. </li><li>Knowledge of relational databases, structured query tools, </li><li>Mainframe & Distributed Report Generation Tools, Visual Basic, Pardox, </li><li>Results and proactive orientation. </li><li>Strong analytical and problem-solving skills. </li><li>Effective communications and customer service skills. </li><li>Able to work as part of a team. </li><li>Strong problem-solving skills. </li><li>Able to lead team and resolve conflict in a constructive manner. </li></ul> <ol> <li>Delivering for the Business: </li></ol> <ul> <li>Global view of the Business - Competent </li><li>Achieving Results and Continuous Improvements - Competent </li><li>Initiative - Competent </li><li>Innovation & Creativity - Competent </li></ul> <ol start="2"> <li>Global Relationships: </li></ol> <ul> <li>Flexibility & Globalization - Advanced </li><li>Customer Focus - Advanced </li><li>Communicating & Influencing - Competent </li><li>Team Work - Advanced </li></ul> <ol start="3"> <li>Managing People: </li></ol> <ul> <li>Team Management - Competent </li><li>Developing Others - Competent </li></ul> <p>Competencies</p> <ul> <li>Growth & Continuous Improvement </li><li>Initiative & Change </li><li>Focused on Results </li><li>Customer Centric (internal and/or External) </li><li>Communication </li><li>Collaboration </li><li>Leadership (people managers/leaders) </li></ul> <p>#LI-Onsite; #LI-CH1</p> <p>Company:</p> <p>AVANGRID SERVICE COMPANY</p> <p>Mobility Information</p> <p>Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.</p> <p>At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.</p> <p>If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.</p> <p>Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.</p> <p>Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.</p> <p>Job Posting End Date:</p> <p>January-3-2026</p>