<p>Join a team where leadership, service, and community come together.</p> <p>Ace Thrift Supply is hiring an Assistant Store Manager to lead daily operations, inspire a strong team, and drive growth in a locally owned, community-focused store. The ideal candidate is a hands-on leader with a background in retail management, a passion for serving others, and the ability to build high-performing teams.</p> <p>As Assistant Store Manager, you'll be responsible for operational excellence, growing sales, and creating an outstanding customer experience. You'll lead a team of cashiers, sales associates, and department leads while managing performance, development, and business goals.</p> <p>This is a rewarding opportunity for a retail leader looking to grow with a supportive, community-driven organization.</p> <p>Key Responsibilities</p> <ul> <li>Store Operations: Oversee daily operations including opening/closing procedures, staffing, scheduling, task delegation, and ensuring alignment with company standards </li><li>Customer Experience: Deliver friendly, knowledgeable service; resolve complaints promptly; and foster a customer-first culture that builds loyalty and trust </li><li>Sales & Business Growth: Monitor KPIs, set sales goals, promote Ace Rewards, and implement merchandising and marketing strategies to drive revenue and customer engagement </li><li>Team Leadership & Development: Hire, train, and coach staff while fostering a motivated, accountable, and growth-oriented team culture </li><li>Inventory & Merchandising: Manage inventory levels, ordering, pricing accuracy, and ensure effective merchandising, promotional execution, and product presentation </li><li>Financial Management: Control budgets and expenses, maintain accurate records, and identify opportunities to increase profitability and efficiency </li><li>Compliance & Workplace Culture: Enforce safety protocols and company policies while promoting a respectful, inclusive, and team-focused work environment </li><li>Business Analysis & Leadership Communication: Analyze performance trends, share insights with ownership, and contribute to strategies that improve overall store outcomes </li></ul> <p>Qualifications & Requirements</p> <ul> <li>Minimum 2 years of experience in a retail management role (store manager or assistant manager preferred) </li><li>Strong leadership, communication, and interpersonal skills </li><li>Ability to motivate teams and manage performance effectively </li><li>Commercial mindset with a focus on sales growth and customer service </li><li>Physically able to lift up to 50 lbs and work on your feet for extended periods </li><li>Flexibility to work weekends, holidays, and varying schedules </li><li>Proficiency with basic IT systems and ability to learn store operations software </li><li>Reliable, proactive, and capable of managing shifting priorities </li></ul> <p>Why Join Ace Thrift Supply?</p> <ul> <li>Competitive pay with opportunities for performance-based bonuses </li><li>Growth potential across our multiple locations </li><li>Supportive leadership and a community-focused culture </li><li>Employee discount and flexible scheduling </li><li>Trusted local brand backed by the strength of the national Ace Hardware network </li></ul> <p>Company Introduction</p> <p>Ace Thrift Supply is your locally owned, community-focused hardware retailer with three locations in southwestern Pennsylvania. As a proud member of the Ace Hardware family, our team is committed to offering friendly, expert service and quality products you can trust. At Ace Thrift Supply, we believe in growing strong teams and helping employees build lasting careers - because we're more than a hardware store; we're a place to grow, lead, and make a difference every day.</p>