<p>Join the ranks of those who truly believe that providing support is a student affair! Advantage Resourcing has partnered with a dynamic company dedicated to creating an exceptional educational experience through unparalleled student support. We are excited to offer the position of Student Support Specialist, where a commitment to excellence, collaboration, and innovation thrives. This organization values integrity, teamwork, and a passion for helping others, making it the perfect environment for someone eager to make a meaningful impact in students' lives. We want to hear from you if you're ready to contribute to a culture that champions respect and outstanding service!</p> <p>Pay: $18.00/hr</p> <p>Schedule: Multiple shifts available</p> <p>Requirements: The position requires a minimum of 1-3 years experience in a service-oriented environment, technical support, or a related field, with familiarity with online learning technology being a plus.</p> <p>Job Duties:</p> <ul> <li>Work closely in a team environment to deliver outstanding "concierge-level" customer service through" phone, email, "and live chat. </li><li>Troubleshoot student support issues and coordinate solutions across various service and business units </li><li>Play a significant part in creating customer service best practices and improving service levels. </li><li>Assist in executing tactical approaches to enhance service quality throughout the organization. </li><li>Ensure the team's smooth daily service operations. </li><li>Adhere strictly to organizational procedures regarding the security and confidentiality of student financial information. </li><li>Comply with the Family Educational Rights and Privacy Act (FERPA) </li></ul> <p>We know happy employees thrive with comprehensive benefits packages and additional perks. Check out what we have in store for you.</p> <ul> <li>Weekly pay by direct deposit or payment card </li><li>Medical, dental, and vision insurance </li><li>Life insurance and short-term disability </li><li>401k options </li><li>Referral bonus potential </li></ul> <p>Shape your future with us and join a team that enables others to succeed. Click 'Apply Now,' and a dedicated recruiter will contact you soon!</p> <p>After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.</p>