<ul> <li>Accurate registration, pre-registration, and post-registration of patients within established departmental guidelines for both socio-demographic and financial/insurance data as back to up daily registration staff. </li><li></li><li>Accurate scheduling of appointments required for laboratory testing. </li><li></li><li>Facilitates patients' intake/transition to the health system by providing excellent customer service skills and serving as an advocate for the patient in identifying third party payer coverages and referral and pre-certification requirements. </li><li></li><li>Educating the patient regarding their rights, advance directives, system services, and other patient services. Supplies Advanced Beneficiary Notices as required by Centers for Medicare & Medicaid Services (CMS). </li><li></li><li>Providing timely and accurate information regarding patient data/status to other health system departments, physicians, physician office staff, and other related entities while ensuring patient confidentiality is not breached. </li><li></li><li>Ensures patient flow through the registration process or phone intake process is professional, patient friendly, and within department established time standards. </li><li></li><li>Collaborates and communicates efficiently with interoffice and intraoffice personnel both within Stamford Health, within the Laboratory Department, as well as associated offices. </li><li></li><li>Maintains up-to-date access and information on registration-associated programs, tasks, billing, and requirements as per hospital, state, and federal guidelines. </li><li></li><li>Registration hours, shifts, and locations will vary based on department- and patient-specific needs. </li><li></li><li>Completes required continuous training and education, including department-specific requirements. </li><li></li><li>Demonstrates Stamford Health core values of accountability, teamwork, compassion, integrity, and respect. </li><li></li><li>Performs other duties, as assigned by Lead, Supervisor, Manager or Director. </li></ul> <p>High School Diploma or GED, required.</p> <p>Two years of college or two years prior equivalent experience in a health care setting, preferred.</p> <p>Knowledge of health insurance terminology, policies, and eligibility, required.</p> <p>Knowledge of clinical terms, preferred.</p> <p>Computer knowledge and minimum typing requirements of 50 wpm.</p> <p>Must have excellent interpersonal skills, communication skills and ability to work with patients, their family, and the general public.</p> <p>Knowledge of Meditech system, preferred.</p>