<p>Orvis is where passion and a career meet.</p> <p>Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:</p> <ul> <li>Create a store atmosphere that is welcoming and inclusive </li><li>Serve as a brand ambassador and lead by example in a fast-paced retail environment </li><li>Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love </li></ul> <p>WE'RE LOOKING FOR:</p> <ul> <li>Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe </li><li>Delivery of world-class customer service through empathy, critical thinking and customer centricity </li><li>Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner </li><li>Entrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel retail platform </li><li>Current computer skills and the ability to learn and apply business programs </li><li>Ability to handle ambiguity, use sound judgement, and solve problems for customers </li><li>Creativity and visual merchandising skills are a plus </li><li>Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking </li><li>Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets </li></ul> <p>WHAT WE OFFER:</p> <p>We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:</p> <ul> <li>Monthly Team Incentive Program </li><li>Employer-matched 401(k) savings plan </li><li>Generous associate discount, and opportunities to earn travel credits </li><li>Fly Rod loaner program </li></ul> <p>To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html</p>